Glen Orchy House

We stayed in room 11 upstairs in June 2024. The room was very small, with a low ceiling under the dormer. The double bed was small with a tiny duvet that barely covered the bed. They had maybe run out of clean sheets as instead of a bottom fitted sheet on the mattress they had used a valance sheet which didn't stay on. The mattress was hard foam, not sprung, which I found hard to sleep on. The bedside lights had odd lightbulbs, one was too adark and one ws too bright. There was one large window in the room with good views but it quickly steamed up as there was a lack of ventilation in the room. The window opened fully into the room with no way to lock it at a certain position to stop it blowing open or stop the rain coming in. The bathroom had a bath with a shower hose attached to the taps which worked surprising well, although it leaked a bit. There was no fan in the bathroom so again no ventilation. The bathroom was also dark. Breakfast was very good. Dinner at the asian restaurant on site was excellent. The staff were very friendly.

The hotel rooms, especially the communal lounges, appear not to have been aired for months. Everywhere is stale and dank and dusty and unhygienic. Opening the bedroom window meant we could breathe more easily but each breath seemed to transfer mounds of dust from the mattress to our lungs. We survived one night but - despite the convenient location and delightful views -we will not return.

Stayed at Glen Orchy for 4 days for the Shetland folk festival. Was a bit apprehensive after reading some of the reviews but was really very pleased with our choice after arrival. The hotel was clean and comfortable, the breakfast was the best we’ve had and the food in the restaurant was excellent. They were a bit short staffed but the amazing Brad coped superbly with everything in a lovely friendly way, never met anyone who worked so hard to make our stay enjoyable. Thank you so much. We will be back!