Mane Family Vacation

We really like this place . Hope can visit u again soon

everything Good

非常差。房間臨街，街上對面是唱歌房，每夜派對唱歌，造噪音巨大。酒店説是遺留問題，由來已久，他們沒辦法解決，但是會故意把中國人安排在這一間。

非常好的體驗 不是傳統的酒店 自己有一片很大的土地 我們是大床雙人間房間面積大概40多平米吧 酒店的服務真的非常好，非常努力的表達着做好這個簡單的事情。 家庭出遊也很方便，早餐做的也很精緻，餐廳食物很好吃，提供自行車園內活動。叫嘟嘟車也很方便，管家都是24h待命。

例行好評哦

I would love to say that I enjoyed our experience here, but sadly we did not. On the positive note the staff were all verypleasant . I booked this very expensive place to stay because I was taking my kids out of the country for the holidays and it said it came with a "Butler and chef". When we arrived, it looked like we were the only people in the entire complex. We never saw another family for breakfast and turns out breakfast was the only meal served and if you ordered pancakes, they made you one and split it into four pieces which was clearly not enough for my three teenage boys). There were no other meals and no food available other than for Christmas dinner which was an extra $1000 if you can believe it! None of the things shown in the photo actually existed like horses or archery. The bikes were all very rundown as a matter of fact, the whole place was very rundown. Mildew on all of the cushions. Broken chairs at the pool, broken trampoline, no towels available, no service...Just in the state of disrepair. It would've been fine if it was advertised as a two or even three star and with them saying in advance there was no additional food available there because it was way out of town and there was nothing within walking distance, but my goodness, to pay so much money to spend Christmas somewhere and to be so disappointed was absolutely terrible. They felt bad and apologized, but charged us the same exorbitant rate nonetheless. As I said, they were very pleasant, but this is not at all what we paid for. Beware, it does not look like the photos and there was definitely not a butler or a chef in in sight and when I inquired about it they said we needed to ask about the chef in advance, but there was nothing about that on their website or in our correspondence. I've traveled to over 80 countries and always leave positive reviews but this was just over and above false advertising Nearly $2500 for three nights. Wow!! Stay at Raffles!