We had a good experience at the Faern hotel and could consider to come back. However I would like to make a couple of comments: 1. We found the hallways not too clean. They would require more vacuum. And our room was also very rapidly cleaned, not very well done. Maybe this is due to the fact that the hotel was very full as it is high season between Christmas and new year. Also, the heater in our room was not working and they had placed a small electric heat. Okay but the bathroom was cold. 2. The spa would require major renovation. None of the massaging jets were working. Furthermore, the pool was crowded with loud kids jumping everywhere. Kids under the age of 12 or 14 should not have access to the spa/pool area. If you are looking for a calm place to relax, this is not the place to be, especially after the ski hours. 3. Breakfast was nice. If you get there at 9.00/9.30 things have finished up but they refill them. 4. Parking is a nightmare. During the rush holiday season if you get to the hotel in the afternoon, no places are available. You need to park at parking Stephanie 5-10 minutes walk down the hotel for 50chf per week if available or 2 francs per hour. Personnel was nice, nothing to say. The room was functional and new (at least ours). We did not have any dinner nor lunch at hotel. Just a late snack at the bar. Nice. The cabins are very near. This is very practical for skiers
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