Crans Ambassador

Отзывы об отеле Crans Ambassador

Crans Ambassador

Rte du Petit Signal 3, Sierre, Canton of Valais, 3963, SwitzerlandПолная информацию об отеле
Crans Ambassador
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1 ночь

Честные отзывы об отеле Crans Ambassador от реальных посетителей

8.9/10
Очень хорошо
Отзывов: 56
Честные отзывы
Местоположение8.9
Удобства8.9
Сервис9.0
Чистота8.9
Фильтры:
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Все отзывы(56)
Положительные отзывы(43)
Отзывы с фото/видео(5)
Отрицательные отзывы(3)
Makeandsolve
Делюкс номер с кроватью размера "king-size" Alpina
Дата заезда июля 2024 г.
По делам
Отзывов: 16
10.0/10
Превосходно
Дата отзыва 18 авг. 2024 г.
特別安靜的一個小鎮,著名的滑雪勝地,很多人專門來這個夏天登山冬天滑雪,特別適合來發呆什麼事情都不做,特別好
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Гость
Лесной номер Делюкс
Дата заезда июля 2023 г.
По делам
Отзывов: 84
2.0/10
Дата отзыва 21 авг. 2023 г.
大家一定要躲開這個奸詐的酒店!我預訂的圖一房間,結果酒店給我的是圖二、三,這個房型是攜程上最低級的房型圖四,酒店硬是讓我付了每晚120瑞郎,住進我本來就應該得到的房型。攜程不錯,把錢退給了我,但酒店就是不承認!另外,這個酒店的大床是兩個小床墊拼湊的,中間非常硌,第一晚他們騙我説沒有任何解決辦法,第二天看我要換酒店,結果又説可以給鋪一個薄的大墊子,然後對第一晚衹是抱歉,這個小鎮我住了11年,其它五星級酒店都會主動提供薄床墊,大家要躲避這個**酒店。
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Émilie
Дата заезда июля 2022 г.
Семья
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 17 авг. 2022 г.
Hotel fabuleux avec un spa incroyable. J’ai adoré la piscine, le petit déjeuner.
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Rishangxuanxuan
Лесной номер Делюкс
Дата заезда июля 2023 г.
По делам
Отзывов: 72
10.0/10
Превосходно
Дата отзыва 11 авг. 2023 г.
商務出差環境不錯挺好的挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好
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Гость
Лесной номер Делюкс
Дата заезда февр. 2024 г.
Семья
Отзывов: 48
7.5/10
Дата отзыва 17 апр. 2024 г.
服務很好 食物也不錯 酒店有點老
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935akemiy
Дата заезда февр. 2025 г.
Другое
10.0/10
Превосходно
Дата отзыва 17 мар. 2025 г.
We stayed for six nights (February 27 – March 5) at Ambassador Crans Montana and found it to be the perfect-sized hotel. It’s not too big to feel impersonal, yet it has enough staff to assist with every detail. The attentive team at breakfast and dinner made us feel well taken care of, and the helpful concierge was always happy to arrange our transfers to restaurants or the ski lifts. The hotel is also not too small—it offers all the ski facilities we needed, including a ski room where we could rent equipment for both skiing and snowboarding. The staff were incredibly friendly and welcoming. The nearest ski lift is just about 50 metres away, and for other ski lifts, the concierge happily arranged transport. The view of the beautiful mountains is simply breathtaking. During my stay, I visited other properties in town and concluded that Ambassador Crans Montana offers the best value for money. With its cozy atmosphere, the hotel truly made us feel at home.
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Ответ от объекта размещения: Dear Akemi, Thank you very much for having taken the time to share your impressions following your recent stay with us at the Crans Ambassador. I am very happy to read that you enjoyed your stay, the hotel, it's facilities, it's location and all the services provided by our team members. Your satisfaction is our priority and your very kind comments are the greatest source of motivation for all of us. :-) We hope to have the pleasure of welcoming you back to the Crans Ambassador very soon. Kindest regards Katja General Manager
sschupbach
Дата заезда февр. 2025 г.
По делам
10.0/10
Превосходно
Дата отзыва 13 мар. 2025 г.
Traveling on Business, would have loved to stay longer as the Experience was incredible all across the Hotel. From the check in to the Rooms, Breakfast and all other Meal experiences have been wonderful. Top Managment with wonderful colleagues looking after every need
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Ответ от объекта размещения: Dear Mr Schupbach Thank you very much for sharing your impressions following your recent stay with us at the Crans Ambassador. I am very happy to read that you enjoyed the hotel, the meals and the service provided by our wonderful teams. I will gladly share your positif feedback with all the team members, as your comments are a great source of motivation for all of us. We sincerely hope to welcome you back again soon for a longer stay. :-) Best regards Katja
Гость
Дата заезда февр. 2025 г.
Другое
10.0/10
Превосходно
Дата отзыва 4 мар. 2025 г.
We just came back from a whole week at the property and this is the 5th time we have now spent our main ski holiday staying there. There are many reasons why we love the place so much, these include:- - the fabulous food, breakfast is consistently exceptionally (both buffet and à la carte menu - the attention to detail: we always receive a lovely personalised welcome - our 5 year old had a special water bottle in his room with his name on it, a teddy and some other goodies - the spa is beautifully kept, everything is pristine, everything works and it never feels overly crowded - the ambiance is just what we like, not too formal but still you know you're in a 5 star property - the piano player in the evening is absolutely brilliant, the lighting in the lounges and the décor make it a very relaxing atmosphere (not to mention the incredible views) - the convenient location to the telecabine and into the main town area below but most of all, what we love about the Crans Ambassador are the people: - all of the staff are so professional, welcoming and kind - there isn't much that this concierge team won't do for you; charging your car, resrving restaurants and ski schools. They take the heavy lifting out of your holiday - we would like to extend a big thank you to Amar, Claudio, Paulo, ALexandre and Marco - the staff in the restaurant never keep you waiting, the ladies in charge of breakfast are so friendly, it's nice starting your day with such a warm welcome The culture that Mrs Marshall (often leading by example, you always see her working) has created is such that you feel that you are being welcomed into the team's "house" and they'll do anything to ensure you have a fantastic stay/visit. It just gets better each time...
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shawnp589
Дата заезда янв. 2025 г.
Поездка с друзьями
10.0/10
Превосходно
Дата отзыва 18 февр. 2025 г.
Really great 3 night stay. Hotel is beautiful and a short walk or drive to all things in the village. Breakfast was a 10/10. Staff is incredibly friendly and kind. Rental shop directly inside and a shuttle that can take you to village center if you don’t feel like walking. Staff were incredibly accommodating with working out a room situation that suited myself and husband. Superior room has 3 varieties of bed sizes ranging from a full-king. Had no idea as it’s in the fine print. Front desk manager was able to sort the situation given the hotel was at nearly 100% occupancy, which was much appreciated. Again, shout out to the staff for making the stay that much more enjoyable. The bellman/drivers, breakfast staff and front desk manager were A+. If you’re looking for a wonderful stay in the mountains just steps from the mountain, I wouldn’t hesitate to book again.
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Ответ от объекта размещения: Dear Shawn It was a pleasure welcoming you to the Crans Ambassador and I would like to thank you for taking the time to share your impressions regarding your stay with us. I am very happy to read that you enjoyed your stay with us and that we were able to provide you with a suitable solution concerning the room and bed size. Your satisfaction is our priority and your very positive feedback regarding all the staff members and their services provided is a great source of motivation for all of us. I have gladly shared your comments with all team members, thank you very much. :-) We hope to have the pleasure of welcoming you back again soon to the Crans Ambassador. Kindest regards Katja Marshall
franc0iscorminboeuf
Дата заезда янв. 2025 г.
Другое
10.0/10
Превосходно
Дата отзыва 1 февр. 2025 г.
Short, but great stay, All the services provided by the hotel staff were very professional, courteous and always with a smile. The view of the mountains from the lougne, the restaurant and the room is exceptional.
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Ответ от объекта размещения: Cher Monsieur Corminboeuf Un grand merci d'avoir pris le temps de partager vos impressions suite à votre récent séjour chez nous au Crans Ambassador. C'est toujours un plaisir de vous accueillir parmi nous. Je suis ravie de lire que vous avez apprécié notre hôtel, tous les services proposés et la bienveillance et le sourire de nos collaborateurs. Votre satisfaction est notre priorité et votre feedback si positive est une grande source de motivation pour nous toutes et tous. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt au Crans Ambassador et vous souhaitons une très belle continuation. Avec mes meilleures salutations Katja Marshall
Odyssey791511
Дата заезда дек. 2024 г.
Пара
10.0/10
Превосходно
Дата отзыва 12 янв. 2025 г.
Loved the wonderful service from ski valet to all the hotel staff. The attentive service at the beautiful breakfast remembered our coffee order each morning and were so kind. One night we mixed up our dinner reservation and they booked a different restaurant and drove us over. It was an extremely pleasant stay. Super easy to catch the gondola to the mountain 200 meters away.
Перевод
Ответ от объекта размещения: Dear guest Thank you very much for having taken the time to share your impressions following your recent stay with us at the Crans Ambassador. I am truly delighted to read that you enjoyed your stay with us and that our team members were able to make this stay a memorable one for you. The satisfaction of our guests is our priority and your kind and positive feedback is a great source of motivation for all of us. We truly hope that we will have the pleasure of welcoming you back again soon to the Crans Ambassador. Kindest regards Katja Marshall
pauldevulder
Дата заезда дек. 2024 г.
Другое
8.0/10
Очень хорошо
Дата отзыва 4 янв. 2025 г.
A good hotel with an excellent service and staff conveniently situated close to he Arnouva ski lift. A very nice swimming pool but a rather poor spa area. The restaurants serve food of good quality but you need to reserve well in advance even as a hotel guest.
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Ответ от объекта размещения: Dear Mr Devulder It was a pleasure welcoming you to the Crans Ambassador and I would like to thank you for taking the time to share your impressions regarding your recent stay with us. I am very happy to read that you liked our hotel in general and that the staff and service provided helped making your stay enjoyable. Your feedback is very important to us and I regret that you found the spa area and rooms not up to your expectations. The end of year holidays are a busy time of the year for all of us but we always do our utmost possible to accommodate our hotel guests in our restaurants and I am happy that you enjoyed them. I sincerely hope to be able to welcoming you back again soon to the Crans Ambassador and wish you and your family a wonderful 2025! Kind regards Katja Marshall
gpagliaro
Дата заезда авг. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 26 сент. 2024 г.
Very friendly and helpful staff. My room was on the back side so the view wasn't great. The view on the opposite side is worth the extra money. I was in Crans for a trail race and the staff let me use the spa and shower facilities after I had already check out in the morning. Very kind and I really appreciate it.
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Ответ от объекта размещения: Dear Mr Pagliaro Thank you very much for sharing your impressions following your stay with us at the Crans Ambassador in September for the Wildstrubel Trail. I am very happy to read that you enjoyed your stay with us and that our team was able to assist you to make your stay as comfortable as possible. Your positiv feedback is very motivating for all of us. We are looking forward to welcoming you back again soon and wish you all the best in the meantime. Kindest regards Katja Marshall
L B
Дата заезда авг. 2024 г.
Пара
10.0/10
Превосходно
Дата отзыва 23 сент. 2024 г.
A very nice reception, great staff, cute little rooms, wonderful (Japanese) food, fantastic cocktails, and most of all, that view, simply magnificent! Dropped by there in summer, but the coziness in winter exponentiates the feel-good factor ☺️
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Ответ от объекта размещения: Dear Guest Thank you very much for having taken the time to share your impressions of the Crans Ambassador following your summer stay with us. We always appreciate receiving feedback from our guests and I am very happy to read that you enjoyed your stay with us, the hotel, the staff, the rooms, the food and our beautiful view. Your positive comments are very motivating for the whole team and myself. We are looking forward to welcoming you back during our winter season and wish you all the best in the mean time. Kindest regards Katja Marshall
jankajakabos
Дата заезда авг. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 17 сент. 2024 г.
What makes this hotel special, besides many other things, fist of all are the people. I could give 10 stars for the service, was only possible to choose 5. Edvin, and all staff from reception, wallet and on, were simply amazing. They went above and beyond of customer service, to fulfill all our wishes, accomodate our needs. Our son had to stay in the hotel while we ran the UTMB. He told us, they made him feel special, welcomed and amazingly taken care of. To the hotel managers: please, pass on my utmos gratitude to Edvin and all staff ( wish I could recall their names) They are the heart and soul of the hotel. Be proud of them all. About the hotel, all is amazing, views, rooms, spa, food. We will be back for sure.
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Ответ от объекта размещения: Dear Mrs Jakabos It was our pleasure to welcome you and your family to the Crans Ambassador. Thank you very much for having taken the time to share your impressions following your recent stay with us. Your kind words and enthousiastic feedback are a great source of motivation for all of us and I am really happy to read, that you so much enjoyed the hotel, and especially all our team members. I will gladly share your comments with all of them, they will be delighted. :-) We are all looking forward to welcoming you and your family back to the Crans Ambassador in the near future. Please dont hesitate to contact us directly, we will be happy to assist you with your plans. Best wishes to you and your family Katja Marshall