Hilton Garden Inn Silver Spring White Oak

酒店一樓房間正對停車場，大家入住的時候一定不要踩坑

This trip was excellent. The staff was friendly and the room was very clean. I threw my card in the self check out early in the morning. Everything was fine until I realized I forgot my cell phone in my room. I was on my way to a meeting. I quickly came back to the hotel and asked the front desk to activate my room again. It was another person at the desk from when I left earlier. Turns out my name wasn’t on the room I stayed in. After pleading with the front desk to let me back to the room she eventually did. I was able to retrieve my cell phone after awhile. However they made me late to get to my meeting. Never found out if I if I had a room there but I probably will stay again soon.

We have stayed at this Hilton Garden before. It is convenient to family we visit while there. The facility is a bit older and could use a few updates: lamps with usb ports would be great, SMART TV so I could access my Netflix and such. Also most other Hilton Hotels have the electronic key, check in, room controls, security feature of using key to travel in the elevator but this one does not. Not deal breaker and we will definitely stay there again. The friendliness of staff, awesome bar area and excellent breakfast offset the negatives, to us anyway.

My Fiancé and I 3rd time staying there. Love the cleanliness and niceness of their King size room. Staff is very friendly and accommodating

Upside: The hotel staff were amazingly friendly and the hotel was nice for the most part. Downside: Almost $14.00 for a crummy breakfast, PER person. What a joke. Thank goodness there was an IHOP almost right in the hotel parking lot. I think next time I’ll make sure to stay at a hotel with free breakfast.

Hotel was nice staff very pleasant and helpful breakfast was not worth the money

I didn’t think the bathroom was cleaned as well as it should have been. Not enough of an issue to change rooms, but not as good as we expect from hotels.

Very nice stay with many food and shopping options in the area. Friendly staff.

The property was next to an IHOP for a meal and was quiet. Staff seemed to have little interest in guest welfare and never even asked about my stay there, nor told me something simple such as where the ice machine was, and charged $50 for incidentals without any definition of what that was. I never used any coffee, and made sure to use only one towel and was told the money would not be given back until 3-5 days later if then.