Vasilaras Hotel

We had a very disappointing and unprofessional experience with Vasillaras Hotel. We booked 5 rooms directly with them with a free cancellation policy, but they canceled our confirmed reservations without any prior notice or consultation — just a one-sided decision, with no discussion or attempt to find a solution. They said they were afraid we might cancel at the last minute because of the war in Israel — even though skies were only temporarily closed and check-in was still 45 days away. I called and asked them to please wait one more week because the war was expected to end soon — and it did, just 5 days after they canceled. But they refused and told me I could only rebook with no free cancellation, offering worse terms than what I had originally booked. When I tried to rebook, suddenly the rooms were no longer available. It really felt like they preferred to cancel us so they could give the rooms to someone else who was trying to book at the time. Because of their decision, we lost our ferry tickets, as there were no other hotels left in Agistri. And now, at the last minute, we are still searching for another hotel with very few options left — they completely ruined our family trip. Communication was also poor and dismissive. I was told: “It’s not me, it’s my daughter — send her an email.” “I’m in the restaurant now — call after noon.” I sent my last email over a week ago asking for a solution, and they have not even bothered to reply. Be careful. They seem to care only about money — not guests, fairness, or service. They ruined our holiday

Very nice and clean hotel with lots of rooms. The owner is very hospitable. The hotel has its restaurant so you can eat 3 times per day there while enjoying pool time. The food is home-made and very tasty. We didn't take breakfast but they offer very nice breakfast as well. In general the island is very nice. So we will visit Agistri again.

This place is a hidden, beautiful Little Gem! Second time visiting here, and even better than the first time . From the minute you turn from the harbour, up the small hill, Maria and her family are there to welcome you into their beautiful “ Home “. Fantastic, well proportioned rooms, plenty of space, we had a sea view balcony which was stunning! Food was amazing , drinks very good prices , sea food night awesome, BBQ night is a must! You will never be disappointed .

Η πολιτική ακύρωσης είναι άθλια. Αν χρειαστεί να ακυρώσετε το κατάλυμα ακόμα και 2 εβδομάδες πριν σας γυρνούν πίσω μόνο τα μισά χρήματα. Και επίσης δεν επικοινωνούν αν έχετε σχετικό πρόβλημα. Είχα ξαναεπισκεφτεί το ξενοδοχείο και είχα καλύτερη εντύπωση, αλλά την τελευταία φορά που έκλεισα και χρειάστηκε να ακυρώσω δεν επικοινώνησαν σαν μαζί μου στην προσπάθεια να πάρω πίσω όλα τα χρήματα.

Appena arrivati nella nostra camera abbiamo trovato il letto bagnato in quanto cadeva gocce d’acqua provenienti dal piano superiore a causa della perdita.Nella camera le lenzuola cambiate 1 volta. Abbiamo segnalato il problema e dopo 8 giorni (forse) hanno sistemato il problema.La piscina, dopo i primi giorni di soggiorno, era verde e non curata dopodiché hanno provveduto anche a cambiare i cuscini dei lettini e pulito tutta la piscina(finalmente!). Al momento del check out ho chiesto uno sconto in quanto non volevo pagare l’intero importo concordato a causa del disagio nella camera, e anche in questo caso non ci siamo trovati per nulla soddisfatti…Questo hotel ha un grande potenziale ma sfruttato davvero male. La gestione è a conduzione familiare e sono gentili ed educati.

Καλές και οικονομικές τιμές, καθαρός και ικανοποιητικός χώρος και ευγενικό προσωπικό Το ξενοδοχείο παρείχε πισίνα και εστιατόριο που διοργάνωνε θεματικές βραδιές! Το μόνο αρνητικό ήταν τα θέματα φωτισμού που αντιμετωπισαμε στο δωμάτιο και οι απροσδόκητες ώρες που καθάριζαν τον χώρο. Κατά τ'αλλα θα το συνιστούσα και θα το ξαναεπισκεπτομουν.