Joan Apartments & Spa

Обслуживание было очень плохим. Они не дали нам пароль заранее. Нам пришлось перезвонить, чтобы узнать пароль. Я ждал на улице полчаса.

A cute little spot in a nice area. Only thing is no amenities, in a town known for spas. But like know that before you book and go to a different spa.

The location and communication with the owner was great. He was really helpful. You could ask him everything. I hope that they can solve the ents issue in the Appartment. That was a real problem.

This place has 5 stars in *******, that is impossible. There is no airco, the hotel has no spa only a swimmingpool, the service is very bad. They say that they are coming but they do not come to the room. The place feels so unsafe.

I am writing to express my deep disappointment and frustration regarding our recent experience with your hotel. Weeks ago, we made a reservation for a room at your establishment, and we were explicitly informed that the reservation was non-refundable and non-cancellable. We diligently planned our trip around this reservation, taking into consideration the policy that was communicated to us. However, just one hour before our planned arrival, while we were en route to your hotel via bus, we received a message notifying us that our reservation had been canceled and that there was no longer a room available for us. This sudden change left us in an incredibly difficult and inconvenient situation, as we found ourselves in Skopje in the middle of the night with nowhere to stay. This situation is unacceptable, and we are deeply disappointed with the lack of professionalism and reliability displayed by your hotel. We had counted on your hotel for a place to rest during our stay in Skopje, and the last-minute cancellation has caused us significant inconvenience and discomfort. We urge you to review your reservation policies and improve your communication with guests. Such experiences can be highly detrimental to the reputation of your hotel. We expect a full refund for our canceled reservation and extra reimbursement for expenses related to booking a new room. We hope that you take steps to ensure this doesn't happen to other guests in the future.

Very nice place. Great place for a couple.