Best Western Plus Hotel des Francs

Très bon service, avec une chambre propre et grande. La piscine est un bon plus. Je recommande.

Stayed with a group of 31 people. Location is perfect lovely surroundings and ideal for walking into the centre. The Double room was clean and well maintained. Stayed for dinner on one night only. We should have stayed for more. Bar service on the patio and in the bar. lowest 5.5 ABV. Cava sold with ice buckets. Breakfast was very enjoyable. Weather was beautiful. Coach parking was close as there is one bay near to the front of hotel. A lot of staff spoke English and were friendly and helpful which made our stay special. Visited the Memorial to the Missing in the town ( get the gate code to be able to gain full access). We also visited the Chemin des Dames, Caverne du Dragon, Le Musee Memorial de L'Armistice at Compeigne. Would stay here again

Booked room only so can’t comment on other facilities Room was excellent- on second floor with a terrace which had a wonderful view of the Abbey. Staff were excellent & room a good size with very comfortable bed and pillows. Very convenient to walk the city.

Place is not worth four stars: Breakfast was not very good, artificial scrambled eggs with not taste at all. Cheese was also rather simple. When you come a bit later like 9 o'clock there are no tables. Room is large and clean,

Our group of 20 TVRs and 40 guests were looked after brilliantly by all staff, including Aubin and Jose. Coped so well at all times. Made our stay very enjoyable. Secure carpark underneath had the TVRs covered. Soisson was a short walk to the centre, and Laon a short drive away. Well done all, looking forward to our return.

Had a room with balcony which was a good choice after a long day on my motorbike. I could relax with a drink. Rooms were very plush, comfortable, clean and tidy. Safe and coffee making facilities included as well as A/C. Restaurant served excellent food and the breakfast was similar quality. Safe and secure parking in the underground garage for my motorbike. A walk to the abbey opposite is a must to explore.

The hotel is comfortable and very well run. The huge black mark is the restaurant. We anticipated a fairly comfortable, mildly expensive restaurant offering contemporary cuisine. Frankly the service was remarkably bad -- certainly the service in the average pizzeria would be far more attentive, friendly and refined. For instance, when we finished one course, each of us left the cutlery on the plate. The waiter then dumped the cutlery on the table so that he wouldn't need to replace it. The cuisine was not much better. Our fish was drowned in at least 250 ml (one full glass) of an extremely sweet sauce. Fortunately we could rescue some of the asparagus risotto as it had been shielded by the fish. For dessert I opted for fresh fruit, and that was actually very good. The price would have been justified if the service and the cuisine were much much much better. We may stay at this BW hotel in the future but we will certainly be very very cautious with respect to the restaurants of BW hotels.

Decided to stay outside of Paris as we were heading to England the next day . Found this place Very friendly greeting, we don’t speak French so that was a relief as some of the staff do! Room was small but clean. We could lay our suitcases on the floor easily Restaurant was lovely, excellent service , but they don’t know how to cook a steak lol I had a hard time chewing it! Nothing like our scotch fillets we get back home ! Also check out the Abby across the road it’s amazing I recommend staying here

Had room with terrace over looking church under ground secure parking . Breakfast was extra but didn’t enjoy everything help yourself or make your own pancakes all machines . Evening meal was good although staff were mucking around in kitchen and not very professional . Good for stop over . But wouldn’t want to stay longer