Catalonia Playa Maroma - All Inclusive

El hotel es bueno y bonito, pero tiene una mala ubicación alejado de la ciudad. Se podría mejorar en la comida y ofrecer comida halal.

Catalonia Playa Maroma - The good, the bad and the ugly. Let's start with... The Good - Friendly, helpful staff! Everyone is super friendly and really goes out of their way to help you enjoy your stay (except for the woman at reception at the Mexican restaurant, she won't give you a table even if the restaurant is empty. Ask for her manager, and he will). Ok, a big list of Kudos. First, Leticia, our maid. She created special animals with the towels and left fresh flowers in our room everyday! See the photos below. She was wonderful. Consuelo at guest services near the pool really helped us out a whole bunch of times and is amazing. On our first night, when we arrived to our suite (the suites are double the size of an ordinary room and well worth the extra $), the air conditioning wasn't working. My wife called Consuelo and even though it was Saturday night at 10:30 pm, Consuelo sent up the service man Gustavo, and within fifteen minutes, he had it fixed! Next, Juan at luggage services is super helpful and friendly. That also goes for all the staff at BLoved restaurant (the special ocean front restaurant for "Privileged" guests. Get the Privileges' package! It is so worth it. The special area with a waiter on the beach is great, but mostly get it for the restaurant). The BLoved restaurant has the best food by far (and we tried every restaurant). Jorge (George), the chef, has trained and cooked in Korea and Japan for years and really has his menu glowing at BLoved. The food was always delicious! Quirino is an awesome waiter and very kind. Great guy! Janeth at BLoved is also so kind and friendly and helpful. Diana at the Italian restaurant is super great and so are all the entertainment staff. The shows (9:30 every night) are actually really good! They have their own entertainment staff, musicians and choreographer and create their own spectacles. The Mexican night and Boogie show were really fun and entertaining. Oh, and lastly, the beach and the Carribean sea! Fabulous! Playa Maroma is truly one of the best beaches in Mexico. The Bad - All the restaurants except for BLoved and the Spanish restaurant. Well, the Mexican restaurant wasn't that bad, just ok, but for a resort that caters to Italians (tons of Italian tourists there), the Italian restaurant food is horrible. The chicken is dry, the pasta is soggy and the desserts are horrible. Go to the Spanish restaurant for dessert. The beef was terrible at the Grill. The filet mignon was chewy as was the strip loin. And at the Japanese restaurant, the sushi is some of the worst I have ever had. Go to BLoved for the tiradito and raw salmon instead. Also bad is the walk from the Lobby/Buffet to the beach... It is super long! We only ate once at the buffet, just to try it for lunch, and it was nothing special. So, get the Privileges package so you can eat at the ocean everyday, and try to get a room in Unit #6, closest to the beach. We did, and it was great not having to walk the half a km from Unit #1

Insects in food and in the room . Beware if you bring your family. Pretty bad hygiene and buffet is extremely small in terms of options for the price we paid $4600 for this experience - not worth it. Drinks are watered down too. Please spend your money somewhere else.

FOOD 10/10. Buffet clean, great variety. Food trucks with burgers, tacos etc for lunch by the pool along with apizza or crepe walk up restaurant options. All a la carte restaurants were excellent (our fav was Italian try the lasagne or shrimp fettuccine). Bloved restaurant (privilege only) was fantastic. Probably best food we’ve had at any all inclusive. Shout out to Bernabe/Alejandra/Janeth/Diana/Julio for their restaurant service. BEACH 10/10. Goes on for miles. Privilege side gets a bit more sun option. Lots of chairs for everyone. Clean up every morning so you walk out to a fresh beach. Lots of chairs for everyone. POOL 8/10. Only one pool for all guests so lots of kids by the swim up bar area. I didn’t mind but this might not be for everyone’s liking. ROOMS 9/10. Clean. Depending on which building you get, there may be a far walk to the beach but then you would be closer to the lobby/buffet. Sometimes hard to get face cloths. DRINKS 9/10. Some great bartenders and service. Mango margaritas were delicious. A bit of a wait at the beach bar to get a drink. ENTERTAINMENT 7/10. The staff work hard and provide a variety of options during the day. Where it is lacking is more the evening. Kind of repetitive with singing/dancing every night just a different theme. If I had to comment on anything that might be seen as “negative” Mobility as there is long walks between the beach/a la cartes from the lobby/stage entertainment. Longer wait times for drinks at the beach bar.

I really enjoyed my stay at the Catalonia Maroma I can say that the chicken wings and sauce at the pool side were amazing where can I get the recipe , The Beloved restaurant has a fantastic view and servers friendly and polite will be back for sure.

This was my second time at this resort and it certainly did not disappoint!!!!!!! Everyone at this resort made us feel like Queens the entire week we were so spoiled!!! We have been travelling to Mexico for the past 15 years staying in various resorts, this one by far is the best!! The beach is the best I've ever seen in this part of Mexico. beautiful soft white sand, no rocks in the water, very little sargassum. The grounds are very well kept and very pretty. Yes, the Coati are a nuisance however, people need to stop feeding them and they would stop begging and stealing people's food. Check in - We were met by Ruben who turned out to be a great wealth of knowledge as our week went on. Since we arrived early in the day our room was not ready until 3pm which we expected and no big deal, we still had full use of the facilities. Once our room was ready Ruben took us on a tour and to our room. During our stay he took us on a couple tours of the property explaining everything as we went. We made a point of going up to the lobby every morning just to say "hello" and to see his smiling face. Rooms - We stayed in building #5 which is very close to the beach, pool and restaurants. Our room was absolutely beautiful and just what we had requested. Beds are very comfortable, soft sheets, fluffy pillows and towels. Housekeeping does a great job of keeping rooms clean. Restaurants - we DID NOT have one bad meal !!! My only complaint was I ate way too much!! We had breakfast every morning at BLoved - special thanks to all the staff for their amazing service, most of whom remembered me from my visit last year. Bernabe, Alejandra, Quirino, Janeth. We also ate lunch and dinner there a couple of times during our stay, the food is absolutely amazing. During our dinner visit my travel partner's sandal broke. (hahaha) Well.. our waitress Karla came to her rescue by bringing her a pair of slippers so she wouldn't have to barefoot. We also ate at a few of the a la carte restaurants - special shout out to the following: Mamma Mia - Theodoro Borromeo and Leonardo Terrace - Gabrielle Ayami - Kevin Bartenders - Fernando Cruz - and the gentleman that served us on the beach (I'm sorry I did not write down his name) they made sure we were never without a beverage in our hand. Guest services............ these ladies went ABOVE AND BEYOND to ensure our trip was a success. Special thanks to Consuelas and Arantza you both made our visit memorable and we felt like queens the entire week.