Didn't stay in the hotel thank goodness but the restaurant experience stood out as the worst I've ever had. The wait staff were miserable, but clearly busy so we waited patiently for our food. My partner's pizza was fine. I had ordered a Ensalada Miramar which was described as a salad of tomatoes, avocadoes and shrimp with balsamic dressing. It was chucked in front of me. It was a large bowl of lettuce, carrot, sweetcorn and beetroot, no dressing at all and garnished with a quarter of a avocado and 4 shrimp. 2 of the shrimp still had the ***** of faeces within their bodies. The salad was flavourless, not dressed, and certainly not as described. It also contained the stump of the lettuce. I called a wait staff over and told her I wasn't happy. She shouted 'momento' at me and promptly went back to serving everyone else. I waited patiently until she started taking the order of someone who'd just come in. I called her over and said I want the bill. She gave me the bill with the prawn salad included. I told her I had no intention of paying for the uneaten salad. Again she shouted 'momento' and went back to work, ignoring me for another 10 minutes. We went inside and started to try to pay for 2 drinks and one meal only. The staff just kept shouting 'momento' but again not actually going to fetch a manager or do anything. In the end we just left the payment for the one meal and two drinks on the counter and walked out. IT wasn't only the appallingly bad salad that was so different from it's description, but the refusal to engage meaningfully with us to resolve the situation. It was appalling and I was disgusted. Stupidly didn't take any photos.
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