Willowbank Resort

The staff was excellent, but other than that I didn’t enjoy my stay here. The rooms need serious updating and the housekeeping could be better. The views of the ocean were relaxing, but there is no beach as advertised. There’s a patch of sand to admire the ocean. If you want the beach, you need a taxi to go to Horseshoe Bay Beach.

Staff is top notch - friendly, helpful, available. Gave great advice on places to see, local restaurants, etc. Beautiful views of the ocean. Sparkling pool two small, private beaches on site. Tips for travelers: learn the local bus system - safe, convenient, predictable. Also, there is a food shop a short ride by bus in Somerset for incidentals. Enjoy!

The property is gorgeous. The staff was helpful and friendly. Excellent beaches for snorkeling and hotel grounds.

I have very weak legs and had trouble getting up from toilet as it is very low. And can not take shower in tub. Next visit I will need handicap room.

I travel the world and my stay here has impressed me so much i am already working to carve out time to come again

Everything was very clean. The staff was very friendly and helpful. We had the breakfast and the dinner meals. they were yummy. Awesome views of the water. Public transportation very close to the hotel.

Liked: access to secluded beach; pool; proximity to market place store; view from restaurant, sunset; staff. Did not like: water pressure in shower, musty 'old church' smell in lobby, bfast room and hotel room.

Ocean views are wonderful. Average property; no bells and whistles. The room you reserve and the room you are assigned when checking in are not the same. Dated property can use some upgrading. Average stay.

All but one of the front desk workers were very kind and pleasant and made the stay feel like we were family. The AC worked well and the tiled rooms held the cool well. The maids did good work. The ocean view was glorious and I was perfectly content with the two beach options. Although it's on the far end of the island, it means fewer guests and more peace and quiet. Some of the decor was dated, but the beds were comfy and the resort still looked nice. The water pressure is a bit lacking in the shower and toilet and my tub drained very slowly. The curtains were hard to close and the lock for the door was really hard to get open. Very simple but delicious continental breakfast. They provide beach towels as well. I would definitely consider staying here again. The pool was also very nice and they had a shower and floaties available.