Royal Son Bou Family Club

Firstly all staff throughout hotel were very friendly. Reception staff very helpful. The tour guides aswell in the lobby will set you right for your tours, very happy experience kayaking go to them for your tours. The food was good and loads of it, drinks too alcoholic and alcohol free. The pool was great with vigilant attentive staff. The room cleaners did a grand job. Beach is a stones throw from the resort. There are alot of steps so if you have any disabilities with movement get a ground floor apartment, there is wheelchair access, but get a ground floor by specific requests.

We researched long and hard before booking the Royal Son Bou. All in all a fantastic stay which we all enjoyed. This was close to a five star review, I’ll start with the endless positives and then go into a few areas of improvement (nothing drastic!) Everyone who works in the hotel is fantastic, from the reception, cleaners, bar/ restaurant and entertainment staff. They made us feel so welcome and operate at such a high standard in what they do, a credit to the hotel. Plenty of family activities such as trogloland (caves) / farm which was wonderful to do together and enjoyable for the adults too. The kids club was really well organised and loads going on, never a dull day up at Kikoland. Our room was cleaned very well during our stay, our cleaner very friendly! We accidentally dropped a glass one evening and reception sent a cleaner at the speed of light to help clear up. Super impressed. The restaurants were busy at peak times but we could always find a table and plenty of food options. Again the restaurant team worked really hard, there immediately to take drink orders and fast to clear plates etc. Really liked how they had a children’s food section (our daughter super fussy!) - plus plastic dinnerware for the kids. There was also a crèche to use outside the main restaurant, we didn’t use it but it was well staffed and was just outside the main restaurant, a real perk for those with young children/ babies. The hotel in general has small adaptations to include children, such as steps at the reception desk and for them to order ice cream etc. A small step in the apartment bathroom would be a good addition! The hotel provides pool towels so no need to bring your own. Overall these small things like these make your holiday a lot easier. The entertainment team were next level, from the endless fun at Kikoland, to the trips to the caves/ farms and then the evening entertainment. These folks never seem to tire, amazing work! Our little one enjoyed the bouncy castle, face painting and all the colouring, sticking/ gluing up the most. We could always find sunbeds and liked having two different pool areas to choose from. The reuse box next to the kids pool area is a great idea, with departing guesting leaving loads of toys for future families. Check here for buckets, spades etc. Really not far at all to the beach (one of the main reasons for booking) really easy path from the hotel and the beach itself was lovely. A few cons to the stay, the fluctuating water temperature in the room going from freezing to hot did make showering tricky, opting for more baths. We had the fire alarm go off a few times during our stay, during the day fine but during the night/ early morning not ideal with a young child. Finally the rooms are super functional but could do with an update to keep up with the times… Nothing to do with the hotel but when we travelled in May and due to bus timetables the number 32 bus was always packed. Make sure you are prepared

My 14th visit to this beautiful hotel. Still love it. The hotel is clean, big apartments, huge pool, lovely choice of food and drinks. Every year I go the hotel has improved some part. Its the little things - the non slip round the toddler pool, the range of kids activities, the entertainment, the various speciality food in the restaurant. A special thank you to Magda who made my mum and my visit absolutely perfect, a big thank you for all your help. Hope you see you again Royal Son Bou family club.