Royal Son Bou Family Club

Отзывы об отеле Royal Son Bou Family Club

Royal Son Bou Family Club

Playa de Son Bou, s/n, 07730 Son Bou, Балеарские острова, ИспанияПолная информацию об отеле
Royal Son Bou Family Club
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Честные отзывы об отеле Royal Son Bou Family Club от реальных посетителей

9.4/10
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Отзывов: 40
Честные отзывы
Местоположение9.4
Удобства9.4
Сервис9.4
Чистота9.4
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Все отзывы(40)
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Отрицательные отзывы(2)
Terri-Ann M
Дата заезда окт. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 8 нояб. 2025 г.
As first-time parents of a 2-year-old, we were nervous about finding a hotel where we could truly relax without worrying about judgmental looks when our son had a meltdown, made a mess, or got a bit noisy. This hotel exceeded all our expectations and put every worry to rest. From the moment we arrived, the staff made us feel completely welcome. Highchairs were offered immediately at every restaurant, nappy bins were conveniently located in dedicated areas, and the thoughtful touches were everywhere. Our son has a severe egg allergy, and the team went above and beyond - offered custom menus and clear allergen information with simple graphic images showing egg, dairy, soy, at food statins. It made dining stress-free and safe for him. The food was absolutely amazing! The themed nights added an extra layer of excitement to our evenings, and the omelette station at breakfast was always my morning go to. The restaurant staff were wonderful and always made our son Joel feel special—those little gestures meant the world to us. We opted for half board, which worked perfectly for us—we ate well at breakfast and dinner, and simply picked up some bread from the local shop across the road for a midday snack. Since we don't drink much, this was also more cost-effective. The beach is stunning, and sun beds are available at Ses Garces, which also serves delicious food. Often, we would just park up with towels by the sea edge. We stayed in a Hooky Royal Pool View room on the first floor. I was initially concerned about being on the first floor assuming I'd get little view of the pool, but I was completely wrong - it was fantastic! I could see my wife and son playing in the pool from the balcony, which was a lovely bonus. A huge shout-out to the kids' club staff! We usually joined with our son for activities to get out of the sun, but we were so impressed by how attentive and caring they were with all the children, especially those who were dropped off. It's a tough job, and they did it brilliantly. We can't comment much on the nighttime entertainment since our son was in bed early, but it looked fantastic from what we saw. We're looking forward to experiencing it properly on our next visit! While our stay was fantastic, here are a couple of small suggestions that might enhance the experience for future guests: - We discovered helpful facilities like nappy bins and water stations during our stay, which were brilliant. It would be great to receive a simple information sheet at check-in highlighting these family-friendly features so guests can make use of them from day one. - I had requested a top-floor room in the booking notes, which wasn't mentioned at check-in. While I know requests aren't always guaranteed, a quick acknowledgment - even just to explain availability would be appreciated. That said, I'm probably being a bit picky here, and our first-floor room turned out to be wonderful anyway! Final Thoughts: This hotel felt like a home away from hom
Перевод
Ответ от объекта размещения: Dear family, Thank you so much for taking the time to share such a heartfelt and detailed review. Reading your words truly warmed our hearts — it means a lot to know that your first family holiday with your little one felt relaxing, safe, and enjoyable from start to finish. We’re delighted that you felt so well cared for by our team, especially regarding your son’s allergy needs. Ensuring that all our guests can enjoy mealtimes with confidence is something we take great pride in, and your kind recognition will be shared with our kitchen and restaurant teams. It’s wonderful to hear that you enjoyed the variety of our themed dinners, the breakfast omelette station, and the family-friendly atmosphere throughout the resort. We’re equally happy that your room with pool view exceeded expectations and allowed you to enjoy those special family moments right from your balcony. A big thank-you as well for highlighting our kids’ club team — they will be thrilled to know that their efforts made a difference in your stay. We also appreciate your thoughtful suggestions about providing an information sheet for family facilities and acknowledging room requests; feedback like this helps us to keep improving. We’re honoured that you’ve already chosen to return in 2026 for a longer stay — the greatest compliment we could receive! We can’t wait to welcome you and your family back to your home away from home here in Son Bou. With warm regards,
Carly P
Дата заезда сент. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 10 окт. 2025 г.
We visited as a family with our 2 year old daughter in mid September. I had read lots of very positive reviews prior to booking the hotel & I have to say I was not disappointed. The hotel has thought of almost everything you would need with children. The animation team are very engaging and the activities on offer are excellent. Our daughter loved the pony trek and the mini disco each evening. The shows were of a good standard - especially the Disney show which my daughter (and all the other children) loved. The whole hotel is kept very clean and well maintained. It is clear that the staff work very hard and everyone we engaged with was friendly and welcoming. The table service at the shows in the evening is definitely better the closer to the bar you get however, the menu is extensive and very well priced. We found the food of excellent quality and never struggled for anything to eat. The cooking stations and themed evenings were well thought out and all enjoyed. My daughter (and I!) loved the ice cream on offer every dinner and the plastic cutlery, plates etc on offer for her were much appreciated. We never had a problem with sunbeds even at midday and found that only a handful of people bothered to reserve beds at all. The walkway to the beach is a little tricky underfoot but once there the beach is beautiful. The sea is very clear and shallow and we all felt perfectly safe for many metres out! There are two supermarkets and a car hire shop directly opposite the hotel which is very handy. Both supermarkets are well stocked. The hire car company accommodated us with a car the next day with a complimentary car seat. We visited the local zoo which was a lovely way to spend an afternoon out. Our room was a 2 bedroom Cuqui (we emailed the hotel ahead to update from one to two bed) and there was ample room for the three of us. The rooms are not the most modern but they are light, with plenty of storage and comfy beds. In summary we absolutely cannot fault this hotel & will be looking to return next year. Well done Royal Son Bou! Keep up the good work! Ps: If I could offer one improvement it would be to consider offering a drinks service around the main pool. For us, it was the only thing really missing.
Перевод
Ответ от объекта размещения: Dear Carly, Thank you very much for your wonderful and detailed review. We are absolutely delighted to hear that you and your family had such an enjoyable stay with us at the Royal Son Bou Family Club and that your experience met your expectations after reading previous reviews. It is a great pleasure to know that your daughter loved the pony trek and the mini disco, and that you all enjoyed the evening shows. We are also very happy that you appreciated the cleanliness of the hotel, the friendliness of our staff, and the variety and quality of our food. Your kind words about our staff are truly rewarding and will be shared with the entire team. We are glad that you found our facilities comfortable for families, including the children’s tableware and the convenient location near the beach and local shops. We also appreciate your helpful suggestion about offering a drink service around the main pool — it’s a valuable idea that we will certainly consider. It would be a real pleasure to welcome you and your family back next year for another unforgettable holiday in Menorca. Kind regards, Nicky Nicolai - Guest Relations Manager
Corina_irl
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 13 сент. 2025 г.
The hotel was amazing! From facility they provided to food, activities for kids, cleanliness. The food was amazing, very fresh and so many options! The staff were so polite and very good with kids. Nothing was too much trouble fot them. Always had a smile on their faces! We were very impressed with the staff and the cleanliness in the hotel, bathrooms and around the pool!
Перевод
Ответ от объекта размещения: Dear Corina, Thank you so much for your wonderful review! We are truly delighted to hear that you had such a great experience at Royal Son Bou Family Club. It’s fantastic to know that you enjoyed our facilities, the wide variety and freshness of the food, and especially our activities for children — we work hard to make sure families feel at home with us. Your kind words about the cleanliness and our staff, particularly their friendliness and attention to the little ones, mean a lot to us. We will be sure to share your lovely comments with the entire team — they’ll be thrilled to know their efforts made your stay even more special. We hope to welcome you and your family back very soon for another unforgettable holiday! Warm regards, Mireia Mascaró Guest Relations
Adam H
Дата заезда июля 2025 г.
Семья
10/10
Превосходно
Дата отзыва 21 авг. 2025 г.
We had a fantastic stay at Royale Son Bou Hotel. The all-inclusive food was excellent with plenty of variety, and the evening entertainment was always fun and engaging. Daytimes were just as good, with great activities like water polo and dance classes, while the hotel itself was spotless thanks to the daily room turnarounds. The staff really made the difference — we even saw one bar staff member go out of their way to make a young child’s holiday magical after he dropped his drink, which summed up the caring atmosphere throughout the hotel. Overall, a brilliant holiday and we would happily recommend Royale Son Bou Hotel to anyone!
Перевод
Ответ от объекта размещения: Dear Adam, Thank you very much for your wonderful review and for choosing Royal Son Bou Family Club for your holiday. We are delighted to read that you enjoyed the hotel’s architecture, atmosphere, and the many activities designed to make your stay as relaxing and enjoyable as possible. It is fantastic to hear that you appreciated the variety and quality of our all-inclusive food, as well as the evening entertainment and daytime activities such as water polo and dance classes. We are also very pleased that you found the hotel spotless and the daily housekeeping to your satisfaction. Your kind words about our staff truly mean a lot to us. Our team works hard to create memorable experiences, and your observation of our bar staff member going out of their way for a young guest reflects exactly the caring and attentive service we strive to provide every day. We are so glad to know that you had a brilliant holiday with us, and we sincerely appreciate your recommendation. It would be a real pleasure to welcome you back in the future for another magical stay at Royal Son Bou. Nicky Nicolai - Guest Relations Manager
browner61
Дата заезда мая 2025 г.
Семья
10/10
Превосходно
Дата отзыва 22 июня 2025 г.
This is a fantastic family hotel. We went as a family of 6 including a 3.5 year old and almost 2 year old. Great facilities for young children with plenty to do. We went half board and the food was good and with a lot of choice. One minor comment would be sometimes the food could be a bit warmer and we ate in both restaurants. Pool view one bedroom rooms were good and they were cleaned every day brilliantly by Lucia. Also shout out to Ema and Carmela in the restaurants for their great service. Son bou itself is quiet but the beach is good and its only 25 mins taxi from the airport. We had such a good time we are booking again with Jet2holidays for 2026.
Перевод
Ответ от объекта размещения: Dear family, Thank you so much for your kind review and for sharing your experience at Royal Son Bou Family Club. We’re delighted to hear that you and your family, especially the little ones, had such a great time and enjoyed the facilities, the variety of food, and the overall atmosphere of the hotel. It's wonderful to know that Lucia took great care of your room and that Ema and Carmela made your dining experience even more enjoyable — we’ll be sure to pass along your kind words to them! Regarding your comment about the temperature of some dishes, thank you for bringing it to our attention. We've already passed this feedback directly to our Chef so that we can work on improving it as quickly as possible — your comfort and satisfaction are very important to us. Knowing that you’ve already decided to return in 2026 truly means a lot to us. We look forward to welcoming you back for another fantastic stay! Nicky Nicolai - Guest Relations Manager
Lee W
Дата заезда апр. 2025 г.
Семья
8.0/10
Очень хорошо
Дата отзыва 8 мая 2025 г.
Firstly all staff throughout hotel were very friendly. Reception staff very helpful. The tour guides aswell in the lobby will set you right for your tours, very happy experience kayaking go to them for your tours. The food was good and loads of it, drinks too alcoholic and alcohol free. The pool was great with vigilant attentive staff. The room cleaners did a grand job. Beach is a stones throw from the resort. There are alot of steps so if you have any disabilities with movement get a ground floor apartment, there is wheelchair access, but get a ground floor by specific requests.
Перевод
6/15
Ответ от объекта размещения: Dear family, Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff—from reception to the tour guides. It’s great to know you had a wonderful kayaking experience and found the tours helpful and fun. We’re also pleased that you enjoyed the food, drinks, and the attentive service by our pool and housekeeping teams. Your note about the proximity to the beach is spot-on—we’re glad you made the most of it! Thank you as well for mentioning the steps and accessibility. We always recommend guests with mobility concerns request a ground floor apartment in advance, and we're happy to accommodate whenever possible. We hope to welcome you back for another memorable stay! Warm regards from all the Family People! Nicky Nicolai - Guest Relations Manager
Filipa B
Дата заезда сент. 2025 г.
Семья
4.0/10
Дата отзыва 10 окт. 2025 г.
The staff is very nice, specially at the restaurants and the animation team, however the hotel in October is focused on the german tourist onlyu which means that you can have dinner from 6 untill 8pm, or until 9pm. Latins leave the beach by 7 or 8pm, so for us it was terrible, having to rush everything with the so we could have meal that was already paid. The restaurants lack basic kids food like burguers, but always have sausages (it must be for germans clients). At 10pm everything is dead and closed. Not even music you can hear at the Bar. The hotel focus on children indeed, but they could have a sports bar for parents to enjoy themselfs too! The all inclusive is not that inclusive at all! From such a large list of ice creams, kids get to choose 6 of them, pizzas you can pay a la carte, pastas as well. Drink on the bar are made careless, and so on. I will not return.
Перевод
Ответ от объекта размещения: Dear family, Thank you very much for sharing your feedback and for highlighting the kindness of our restaurant staff and entertainment team. We truly value your comments and would like to take the opportunity to clarify a few aspects of your experience. As a hotel that welcomes families from many different countries, we always do our best to adapt our services and schedules to the majority of guests staying with us at each time of the season. For this reason, restaurant opening hours may vary slightly depending on the period and the profile of the guests. Regarding the children’s buffet, it changes from day to day and occasionally includes hamburgers, although we aim to offer a variety of balanced and healthy options for the little ones. It is correct that the evening entertainment finishes around 10:30 p.m. during this time of year, as we are a family-oriented hotel and most of our guests are families with very young children who usually return to their apartments earlier. However, please note that the bar remains open until midnight, offering a relaxed atmosphere for adults to enjoy. As for the ice cream selection, our all-inclusive programme includes 8 flavours of scoop ice cream and 9 different types of packaged ice cream. Additionally, during both lunch and dinner in our main restaurant Los Olivos, there are always two varieties of pizza and pasta available as part of the buffet selection. We are sorry if these details were not clear during your stay and appreciate your suggestions, which help us to improve and adapt even better to the expectations of all our guests. We thank you once again for your visit and feel sorry if we did not fully your expectations and you were not competely satisfied. Kind regards, Nicky Nicolai - Guest Relations Manager
Katie A
Дата заезда сент. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 30 сент. 2025 г.
We had a fantastic week at the Royal Son Bou. This hotel is perfect for young families with so much for kids to do. My son loved the kids club area and asked to go everyday. The pools were beautiful and my son also loved the kids pool with the pirate ship and slides. The food was fantastic definitely one of the best all inclusives we've been to with fresh Italian pizza fresh risottos and paella every day cooking stations etc lots of fresh fish and meat and was all lovely and hot and very tasty (we've been to many where food can be bland and cold) we were very impressed. Staff were amazing so friendly and welcoming and went out of there way to greet you and interact with you restaurant staff especially i thought worked very very hard. Resort is very clean and rooms are cleaned every day cleaners are great. Rooms very comfortable and beds lovely we slept very well. The hotel has also thought of many little things to make your holiday easier like chromecast in rooms, water stations around the hotel, high chairs and cots included, booster seats in restaurant and children's equipment and plates for meals. Nappy change in toilets in main area and kids club. Also direct access to beach which is great under the tunnel. We also did the pony riding with the kids club which was super special thank you and was free of charge. We had an amazing week and would definitely return thank you.
Перевод
Ответ от объекта размещения: Dear Katie, Thank you so much for your wonderful and detailed review of your family holiday at the Royal Son Bou Family Club. We are absolutely delighted to know that you and your family had such a fantastic week with us. It is especially rewarding to hear how much your son enjoyed the Kids Club and the pirate ship pool, and that our entertainment and activities made his holiday so memorable. We are also very pleased that the variety and quality of our food, from fresh pizzas and risottos to paella and grilled dishes, exceeded your expectations. Your kind words about our staff, both in the restaurants and throughout the hotel, mean a great deal to us — we will be sure to share your appreciation with the entire team. We are equally glad that you valued the cleanliness of the resort, the comfort of the rooms, and the many small details we provide to make holidays easier and more enjoyable for families. It was a pleasure to have you with us, and we truly look forward to welcoming you back for another unforgettable family holiday in Menorca. Kind regards, Nicky Nicolai - Guest Relations Manager
P5056UIteresap
Дата заезда авг. 2025 г.
Поездка с друзьями
6.0/10
Дата отзыва 29 сент. 2025 г.
The apartment living area was quite small, bedroom and bathroom fine, be warned there are lots of steps and slopes in and around resort. Unfortunately I didn't read the resort info fully or I wouldn't have booked because of poor mobility. Area has little to offer except a lovely beach, however it is quite rocky. Meals well breakfast was okay & you could get a take away box for bits to take to beach or wherever. We were half board and evening meals weren't very nice. Pool area was nice also had a baby pool nothing much for older kids though, certainly not what I would class as a family club except for small children. All areas were kept clean, drinking water was available from water fountains around the pool. Entertainment was ok and staff were generally nice. There was easy access to a local bus . We used bus to go to both ends of the Island very easy to use but not very regular, every hour on average. Not a place I would return to as too quiet for me, lacking anything of interest locally. Quite expensive for half board we paid probably £200 more than AI in Majorca recently.
Перевод
Ответ от объекта размещения: Dear family, Thank you very much for sharing your detailed feedback about your recent stay at the Royal Son Bou Family Club. We are pleased to know that you appreciated the cleanliness of our facilities, the pool areas, the availability of water fountains, and the friendliness of our staff. At the same time, we are sorry to hear that some aspects of your stay did not meet your expectations, particularly regarding the mobility challenges around the resort. We understand how important these factors are in making a holiday comfortable, and we value your comments as they help us to identify areas for improvement. Your observations about the activities for older children will be shared with the relevant department. Our aim is to continue enhancing our offer so that families of all ages can enjoy their time with us to the fullest. We truly regret that your overall experience was not as positive as you had hoped, but we are grateful for your constructive comments. They will certainly assist us in our ongoing efforts to improve. Kind regards, Nicky Nicolai - Guest Relations Manager
Kayleigh m
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 21 сент. 2025 г.
absolutely amazing , the hotel and apartments are spotless . So much to do for little ones and all the staff are so welcoming , helpful and friendly and nothing is too much hassle for them . Will definitely be returning .
Перевод
Ответ от объекта размещения: Dear Kayleigh, Thank you so much for your wonderful feedback and for choosing the Royal Son Bou Family Club for your holidays. We are delighted to hear that you found our hotel spotless, enjoyed the wide range of activities for the little ones, and felt warmly welcomed by our team. It is our greatest reward to know that we were able to contribute to such a memorable stay for you and your family. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable holiday very soon. Best regards, Nicky Nicolai - Guest Relations Manager
Derrick B
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 21 сент. 2025 г.
We are here at the moment the staff are fantastic we were met by a fantastic young lady who was all smiles and asked about our journey she explained everything and got a young man to help us with our luggage he took us to our apartment and helped us get our luggage to our apartment we then went to have lunch where the were very helpful our apartment was very clean and tidy and was kept that way every day yes some say a bit dated have everything you need if you are self catering or half board or all inclusive the beach is a small walk away and very clean the staff in all areas are fantastic restaurants bare mares customer services everything don’t take notice of bad reviews but take in mind it is more child friendly but still caters for adults
Перевод
Ответ от объекта размещения: Dear Derrick, Thank you so much for sharing your lovely review about your experience with us at Royal Son Bou Family Club. We're truly happy to know you're enjoying your holiday and that you felt warmly welcomed by our team from the very beginning. Reviews like yours mean a lot to us, as they reflect exactly what we aim to offer: a cosy, family-friendly atmosphere full of special moments for both kids and adults. We’re glad to hear that you’re comfortable in your apartment, that you've been well looked after in the restaurant, and that you’re enjoying the beach – which really is beautiful this time of year! Since you're still staying with us, we’d love to invite you to stop by Guest Relations, located at the three white tables right next to the hotel entrance. We’ll be delighted to greet you personally and help with anything you might need to make the most of the rest of your stay. Enjoy the rest of your holiday! Warm regards, Alexandra Medveczky Guest Relations
WestEndGary
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 10 сент. 2025 г.
The whole experience from the airport in Menorca, to the week spent at the Royal Son Bou was fantastic for a family. Everything at the hotel is done with young children in mind. The staff are all incredibly friendly and hard working. Our 2 year old loved Kiko-land and visited daily. You can sign your kid in and leave them for a bit or stay and play with them yourself. There's also a creche outside the main restaurant if you wish to make use of that. From reading reviews prior to our visit we were surprised at how overwhelmingly positive they were. After visiting the hotel, we now understand why. Hopefully we can return again soon.
Перевод
Ответ от объекта размещения: Dear family, Thank you so much for sharing your wonderful review. We are delighted to hear that your experience at Royal Son Bou was fantastic for your family. It’s especially rewarding to know that your little one enjoyed spending time in Kikoland — our team works hard to create fun and safe spaces where children can feel happy and entertained, while parents can also relax and enjoy their holiday. We truly appreciate your kind words about our staff. Their friendliness and dedication are at the heart of everything we do, and your recognition means a lot to all of us. We are really happy that your stay lived up to the positive reviews you had read, and we sincerely hope to have the pleasure of welcoming you and your family back very soon. Nicky Nicolai - Guest Relations Manager
sarahcS6994NI
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 5 сент. 2025 г.
We visited at the end of August as a group of 21 for my parents anniversary. We had a lovely week, enjoying the pools and beautiful beach. The water was so clear! The children really enjoyed playing in the waves although at times you did need to be careful and follow the guidance of the lifeguards. We stayed all inclusive. Food was lovely and my preference was Los Olivos restaurant. There were lots of healthy options and you could also indulge in the many lovely cakes and ice creams. Entertainment was good in the day and evening. Kids disco played all the classics. The pool party was a hilight with the slide and carpet. We also participated in aqua aerobics daily, yoga and stretch on the beach. Rooms were clean and spacious enough for 5, although the second bathroom is an added bonus it was tiny. Balcony was nice and spacious. We were on the second floor which was not an issue for us. Building is nice and secure and you need your key card to get access from the beach. The showers on the way back in were also really helpful. The resort was kept very clean which was a big plus, having stayed at a hotel which was not. The big positive for me were the friendly staff, who were very helpful. I would like to mention Magda, guest relations who went out of her way prior to our arrival to arrange a cake, cava and table for us all, for my parents anniversary. She also spent time arranging a boat trip and transfer from Fornells which was tricky with 15 of us. She checked in regularly and provided advice on bus routes and a trip to Mahón. We visited one evening and can highly recommend visiting the harbour, it was a beautiful sight. We travelled by bus which was straightforward and cheaper than taxi which I found expensive. Transfer from the airport was quick! Sun beds were not reserved at the crack of dawn which was a positive! All in all we had a lovely week at Royal Son Bou and couldn’t fault it.
Перевод
Ответ от объекта размещения: Dear Sarah, Thank you so much for your lovely review and for choosing Royal Son Bou Family Club to celebrate such a special occasion with your extended family. It was a real pleasure to welcome all of you, and we are thrilled to know that you all enjoyed a memorable stay with us. We’re so pleased to hear that you had a wonderful week full of sunshine, fun at the pools, and relaxing moments on our beautiful beach. It’s great to know that both the children and adults found plenty to enjoy — from the waves and aqua aerobics to the evening entertainment and the pool party, which is always a guest favourite. We’re delighted that the Los Olivos restaurant was to your liking, offering both healthy choices and sweet indulgences. And it’s lovely to hear that you appreciated the cleanliness of the resort, the spacious balconies, and the feeling of security throughout the hotel. Your kind words about our team truly mean a lot. We are especially happy to know that Magda, from our Guest Relations team, was able to assist you with the arrangements before and during your stay. We’ll make sure to pass on your compliments to her; she will be very touched by your mention. It was an honour to host your family celebration, and we hope to have the pleasure of welcoming you all back in the future for another unforgettable stay in Menorca. With warmest regards, Alexandra Medveczky Guest Relations
Amy B
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 4 сент. 2025 г.
We have just returned from a fabulous week at this hotel. This is our second time visiting and it was amazing from start to finish. There was so much for the children to do (ages 5 and 7), they loved Kikoland, the pools are amazing and we loved being a short stroll from the beach. We will definitely return!
Перевод
Ответ от объекта размещения: Dear Amy, Thank you so much for sharing your lovely review with us. We are delighted to know that your second stay was just as special as the first one and that both you and your children enjoyed everything from Kikoland to the pools and the nearby beach. It’s wonderful to hear that your family felt so comfortable and entertained throughout the week — this is exactly what we love to provide for our guests. We’ll be very happy to welcome you back for another fabulous holiday soon! Nicky Nicolai - Guest Relations Manager
Budwasti
Дата заезда июля 2025 г.
Семья
10/10
Превосходно
Дата отзыва 31 авг. 2025 г.
This was our 3rd visit to the Royal Son Bou Family club and once again we had the most enjoyable holiday and was better than last year . As the title of this review says the best just gets better. There is no element of the holiday that wasn’t exactly what I paid for. . All the staff are courteous and helpful and they genuinely want you to have a great time. Special shout out to Christina in the bar and Nana in the Los Olivios who were just so lovely. The entertainment team worked tirelessly day and night. I have no idea where they get the energy from. They create memories for the children that will last a lifetime time. Food and drinks as expected was exceptional. The food is freshly prepared and cooked with plenty of options, they cater for a lot of different diets. . The theme nights are a brilliant addition to the selection of food. Rooms are cleaned daily and any issues you find are quickly resolved. I cannot recommend this place highly enough. We’ve already booked to come back next year. A lot of people we see there are repeat customers and speaking to them they are also booking to come back next year. That indicates to everyone how good the Royal Son Bou Family Club is.
Перевод
Ответ от объекта размещения: Dear family, Thank you so much for your fantastic review and for choosing the Royal Son Bou Family Club for the third time! We are truly delighted to know that your holiday was even better than the last one and that we continue to exceed your expectations. It is wonderful to read your kind words about our staff, especially Christina and Nana, as well as our entertainment team who work with great passion to create unforgettable memories for our younger guests. Your recognition will surely motivate them even more. We are also pleased that you enjoyed our culinary offerings, theme nights, and the comfort of our rooms, along with the attentive service provided by our team. Knowing that you have already booked your next stay with us is the best compliment we could receive. We look forward to welcoming you back and creating many more memorable experiences for you and your family. Nicky Nicolai - Guest Relations Manager