Raffles Jakarta

Very pleasant stay. Staff was very welcoming and friendly. 24 hour room dining is a plus point. Try out their spa as well

Great hotel for short term stay in Jakarta. Enjoyed food and service

位置離市中心稍微遠點！但飯店跟房間真的美翻，而且早餐品項很多而且都非常美味！是會讓人一直想回鍋入住的飯店

I like the room. It"s big. Nice to work inside the room. But i don't like the facilities. It is so standard. I couldn't stay whole day at the hotel. It was boring.

朝ごはんのときの説明が物足りず、わかりにくかった。 部屋はキレイで快適だった。 冷蔵庫があまり冷えなかった。

Booked a Garden View King size bed room. The room was huge and spacious. Wifi speed was OK. No mineral water bottles provided but a manual filling water dispenser provided instead which I do not like. For a 5 star hotel, I believe water bottle should be provided for the hygiene purpose. Check in was a chaos as no staffs approached for check in assistance. Promised to send a welcome drinks to the room but ended up nothing. Breakfast buffet was ok but not up to 5 stars standard. The buffet was normal and plain compared to other 5 star hotel I stayed before in Jakarta. Ordered a tenderloin steak but given a teriyaki chicken instead. Totally not acceptable. The good thing about the breakfast was the bakery and desserts which I think very good. This hotel was connected to the Lotte Mall and accessible from 10am to 10pm. Swimming pool was quite busy and the gym was nice to use. The lifts can be quite busy and have to wait up to 5 minutes during busy period. Overall, if I have other choices, I will not come back to this overrated hotel. Premium price paid but service was so so.

The hotel is great. The room is huge and really comfortable. The decorations in the hotel and the room are beautiful. The breakfast choice and quality is good. The "a la carte" menu is quickly served. The butler service is always available and efficient. All the staff is kind and available.

Hotel is connected to the shopping mall. Room is spacious, excellent service, good breakfast.

Second stay. Good location in the middle city. Hotel connected to shopping mall.