Отзывы об отеле Citadines Sudirman Jakarta

Ответ от объекта размещения: Dear Mr. Bagdat, Warmest greeting from Citadines Sudirman Jakarta!Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back for another great stay!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the view from the balcony. We take great pride in providing our guests with a memorable experience and look forward to welcoming you back soon for another delightful stay.Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Уважаемый г-н Флехсиг, Спасибо, что нашли время поделиться своим отзывом. Мне искренне жаль слышать о трудностях, с которыми вы столкнулись во время своего пребывания. Я понимаю, как разочаровывающе было столкнуться с проблемами с матрасом, зоной бассейна и тренажерами. Мы стремимся решить эти проблемы, чтобы они не повлияли на будущих гостей. Ваши отзывы о скорости лифта, шуме в коридоре и стабильности Wi-Fi также ценятся, и мы будем работать над этими вопросами, чтобы улучшить общее впечатление от проживания у нас. Я лично встречался с вами в субботу, чтобы принести извинения и обсудить ваши опасения. Хочу заверить вас, что мы серьезно относимся к вашим комментариям. В качестве жеста доброй воли и для компенсации неудобств мы добавили 10 000 бонусных баллов на ваш зарегистрированный счет участника. Надеюсь, это поможет отразить нашу приверженность улучшению вашего опыта пребывания у нас. Спасибо, что обратили наше внимание на эти проблемы. Мы искренне ценим ваши отзывы и надеемся, что у нас будет возможность предоставить вам гораздо лучшие впечатления во время вашего следующего визита. С наилучшими пожеланиями, Иттаки Тафузи - Менеджер по работе с гостями

Ответ от объекта размещения: Dear Sir/Madam, Warmest greeting from Citadines Sudirman Jakarta and thank you for taking the time to share your feedback of your recent stay with us. Please allow me to extend our apology for all the inconvenience occurred on your previous stay. I truly understand your disappointment, especially for the water pipe maintenance. Please rest assured that we take your concern seriously and will do necessary action to ensure that it will never happened again. Hopefully, in the future you will reconsider to visit us back and give us another chance to serve you better. Please do not hesitate to contact me personally should you require our assistance for your future booking.I will be more than happy to assist you in many way so that your upcoming stay will be a memorable one.Once again, we thank you for your feedback and we look forward to welcoming you back in to one of our service residences.Yours sincerely,Ittaki Tafuzi - Asst. Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our strategic location, the ambiance of our place, and the delicious breakfast offerings. It's wonderful to know that you're a fan of our Vietnamese coffee as well!We take great pride in our team's dedication to providing friendly and efficient service, and we're glad to hear that it made a positive impression on you.We look forward to welcoming you back to Citadines Sudirman Jakarta in the future. Warm regards,Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta and thank you for your feedback!e're thrilled to hear that you had an excellent experience with our staff and service. Providing top-notch service is our priority, and we're delighted that our team met your expectations. Regarding your comment about the location, we understand your concern about the lack of nearby amenities. We apologize for any inconvenience this may have caused during your stay. We appreciate your input and will take it into consideration as we strive to enhance the overall guest experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Yours Sincerely, Ittaki Tafuzi - Asst. Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you so much for your kind words! We're delighted to hear you enjoyed your stay, especially our central location, friendly team, and complimentary coffee. We hope to welcome you back again soon at Citadines Sudirman Jakarta!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Customer, Thank you for sharing your experience! We're delighted to hear that you and your family felt at home and enjoyed our spacious room, well-equipped kitchen, and great amenities. We look forward to welcoming you back for another wonderful staycation! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Mr. Albert, Warmest greeting from Citadines Sudirman Jakarta!Thank you for your kind words! We're delighted to know that you enjoyed our convenient location, great service, and the complimentary coffee in the lobby. Our team truly appreciates your recognition of their friendliness. We look forward to welcoming you back soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Thank you for your positive review! We're delighted to hear that you had a comfortable stay and enjoyed the convenience of our restaurant and free coffee in the lobby. We also appreciate your feedback regarding the signage, and we will definitely look into improving it to make the experience even better for our guests. We hope to welcome you back to Citadines Sudirman Jakarta in the future!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you for your feedback! We’re happy to hear you enjoyed our superb location and clean, fresh rooms. It’s also great that you had the chance to explore the nearby café and Starbucks. We look forward to welcoming you back on your next visit!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you for your positive review! We're glad to know that our hotel continues to be a reliable choice for your business trips. It’s great to hear that you found our service, breakfast, and overall facilities up to your expectations. We look forward to hosting you again!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you for your feedback! We’re glad to hear you had a good stay and enjoyed our convenient location near the mall. We appreciate your suggestion regarding breakfast variety and will certainly look into it for future improvements. We hope to welcome you back again soon!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager

Ответ от объекта размещения: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you so much for your kind words! We're delighted to hear you enjoyed your stay, especially our central location, friendly team, and complimentary coffee. We hope to welcome you back again soon at Citadines Sudirman Jakarta!Yours Sincerely, Ittaki Tafuzi - Guest Service Manager