Ambassador Lake Tahoe

The room was clean and updated but, the heating system is SO loud when it kicks on there is no way to sleep through that noise. They need to update the system. Also, the light outside of my room was so bright it lit up my room. There are only blinds on the window, no blackout curtains! They need to put these in the rooms.

We liked the location, the room was insulated, everything was very clean and comfortable. However, the neighbors were so noisy and you felt like you were in their room with them. We also had a broken thermostat and the larger of the two windows would not open. Everything else about the room was great. It felt safe, clean, and I would stay there again, but make sure we had a room with a working thermostat, less neighbors, and windows that opened.

the rooms were nice except they did not have air conditioning which we knew from the description. We only had one incident when the manager on duty scared us by coming into our room at 1:30am when we were in a deep sleep and neither of us were able to get back to sleep until about 7:00am.

Not much, but it will get it done. The air conditioning did not work. The TV is the size of a IPad and the restroom is a tight squeeze. Besides that the room was clean. It was pretty quiet all night.

If I could give this hotel a 0-1 star I would. It was such a terrible experience for not only myself but for my family as well. And DEFINITELY NOT WORTH the lrice of $400 a night!!!! Cons: The staff was unprofessional & didn't care if you had an unpleasant experience or not. No one answers the phone. The air conditioning was broken in ALL of the rooms (something that wasn't disclosed to us & we had asked other patrons). Our room stayed at 88° the ENTIRE time we were there - it was cooler OUTSIDE! The vent in the bathroom that was supposed to suck out hot air did not work despite being plugged in. The shower was built for very short people (I'm 5'3 & even I had to duck down under the showerhead so I didn't hit my head). The tub was uneven & at a slant downwards where the faucet was. The floors were dirty (in less than 10 minutes our bare feet were black!). The wifi did not work (no one answered the phone when we called about it either). They locked the ice machine room before 11 pm (another thing NOT disclosed to us). No map was given to find your room nor did they tell us where our room was. You have to pay for parking. Despite the advertisement of a pool, the pool has been closed since 2020. There aren't enough WORKING outlets in the room (2 outlets doesn't do it when you have a mini fridge, microwave, & lights in the room). The microwave has a lock feature (an annoyance really). No elevator (another annoyance). Oh but they give you a $5 coupon to go on the beach (rather than paying $30 per adult & $20 per kid). I'm glad that we only stayed only ONE night. Pro: It was within walking distance of the strip. But that was enough for all of us. Some serious updates not only to the room but also to the staff AND the advertisement of this place needs to be done asap!

There is a pool that is not functional, no A/C, the plumbing for the shower is messed up. Would not stay there again for the price they charge.

Check in was quick, but not accommodating. The over all appearance of the place will looks nice but the rooms have no air flow, the doors do not lock when closed you have to slam it closed, the shower has only scolding hot water, no remote for the tv, trash all throughout the hotel property, noisy customers fitting in parking lot all hours of the night throwing things at cars off the balcony, **** smoke all over the place. If your into an all night drinking/weed smoking experience with couples fighting this is the place for you

The room was clean, definitely would stay again

no charm $25 for parking in a Motel with a big empty lot - no way. The hotel was less than 20% full and they put a family with screaming children who bounced between the beds and walls all night right over us. Recently renvated so now its like a cheap white hospital room. No comforter, only a gross old fleece blanket. The teeny friege was placed in a cabinet made for a medium fridge and it didnt even fit a bottle of champagne standing up in it.