DoubleTree by Hilton Southampton

Was terrible room had a leak in the flooring terrible for the price I payed

Excellent room and good staff

Booked a room and called to request an extra bed. All agreed. At arrival, staff insist no extra bed and couldn't care less as I was told "well there's nothing we can do". Appalling service for such a big hotel.

The hotel is located in a nice green leafy area with plenty of parking. From the outside, the hotel looks very nice. However, we were left a bit disappointed once inside as the aircon seems a little low and there's a lot of deco work in progress along the corridors to the rooms. Given the brand Hilton, one would expect a near £19 per head breakfast to be a bit more than a few items haseley put together. But that's what it seems like and the choice is so limited and depressingly looking that it would be better to travel out and grab anything from just about anywhere. At £190 for a room per night, I wouldn't be staying here again. I have stayed at far cheaper hotels with much better offerings.

Nice and new.

還可以，離火車站近

酒店設施很不錯，看着乾淨衞生，又很大氣。服務到位下次還會入住。

環境較好，服務也很好，對使用翻譯軟件進行對話的我很耐心很友好，贊👍

乾淨衞生整潔