Acapulco Rooms

You cannot check in until you get a code WhatsApped to you. Ours came almost an hour earlier than check in time which was nice. We had tried to email & ring them before the code came to find out how to check in as there is no reception but no replies. The room was nicer than expected, compared to the general look of the building from outside. Very steep stairs so not suitable for anyone with mobility issues. The rooms could benefit from a plug in fan. It was so hot, almost unbearable. I was expecting there to be more street noise and noise from the Mexican restaurant downstairs but couldn't hear anything there either, and Im a very light sleeper. Wifi works good in the rooms & it's clean in general. No shampoo, conditioner,shower gel so bring your own. The area is about a 20 minutes walk from the marina,id opt to stay down there though if you can, where the hotel is isnt the nicest of areas.

Start with positives. Greeted by a lovely lady. She couldn't of been more helpful. The bookings process was awful not sure whose fault that was. Which resulted in many more interactions than i wanted or needed at a stressful time from a quite unpleasant man. I was traveling for surgery. The stairs were lethal. Im not fully ambulatory so really struggled. The room was incredibly hot only a tiny window. It had been wiped down but needed some tlc. It was very noisy from both the other guests and outside noise. Cheap yes but not cheerful.

A very long text gives you codes etc to door and how to get to the room and shower room key, as no one at property to welcome you. TV very temperamental, with poor signal. 1 coat hanger in room.