Springwood Tower Apartment Hotel

In & Straight Out. If you're able to throw out any expectations of a decent hotel stay, then this place will be the one for you. Chipped in for a room to spend a night out with the girls, and I immediately regretted my suggestion. We walked into a lifeless lobby that remained unattended for a disappointingly long time. Finally upon checking in, as soon as we entered the hallway to our room, we fought off a pungent scent we found coming from the carpet. Although the room sizes were quite large, the furniture and state of the interior was daunting with a stale feel. Immediately upon seeing the beds and lack of cleanliness in the bathroom, I refused to return to this room to sleep. Departed before setting down my bag. There was NO Gaming or Bar as advertised. Overall, I hold myself responsible for ignoring the flags raised by others. May have been a series of unlucky occurrences, but I wouldn't do it again.

Very itchy bed. Was unable to sleep first night. Felt better while requested to change bedsheet on second day. Good sleep thereafter. Fancy building- terrible inside. Kitchen is fine. Needs to improve overall cleaning Happy for Indian cuisine -is kids friendly.

Cockroaches were crawling everywhere, The carpet was not vacuumed, and the room had bits of plastic and rubbish throughout. Dry body fluids were on the furniture—sticky floor tiles in the bathroom and kitchenette. (see some of the photos I have taken attached). I had to go and buy a can of fly spray and cleaning wipes it was that bad. I have taken a video before and when spraying as I would not believe a hotel can be this dirty if I did not see it for myself—thick dust on top of the small fridge, the tables and the benches. I was on the seventh floor in a western-facing room, so when I walked into the room, even in July, mid-winter in Queensland, it was over 28 degrees Celsius: full-length glass doors and windows with wide-open curtains. Turn on the air conditioning, and it ran all night at 16 degrees Celsius and still was not cold even by the morning. The air conditioning is in the main room, not in the bedroom. The TV is in the main room and can not be seen in the bedroom. How is this supposed to be relaxing or comfortable? The TV does not have a USB plug so that I can watch a movie off my hard drive. Even though you have been booked and pre-paid for the room with a company card, they insist on your personal credit card and then also want to photocopy your photo ID. You have to walk across the street and down the road to get to the business that provides the included breakfast. The smell from the restaurants downstairs on the ground floor wafts up even onto the seventh floor—a very strong odour even by the morning.

This property felt like home I was disappointed our trip ended The staff at Springwood towers were welcoming and friendly Please don't change

Good location Just a little bit tired looking. Hot day and no aircon in bedrooms.

The 3 bedroom at Springwood is a spacious apar**ent for 5-6 people. Very handy to eating places close by and a nearby Coles supermarket too. Very close to motorway.

Springwood Towers was a surprise package. Very pleasant reception, great location for access to freeways etc and spotlessly clean. Would definitely stay again next time we’re up this way.

Limited parking allocation. Reception was closed when we arrived, even though I had told them we would arrive at 2 pm, & was informed Sophie, would be there. Bathrooms were dirty. Beds uncomfortable

When we booked the hotel we booked a wheelchair accessible apar**ent. The hotel is not wheelchair accessible. They say they are, but they are not. They say they have a walk'in shower. They do not! Even a small wheelchair would have problems getting into the doors.