Hotel Story

房間特別大，整個套房大概有六十多平，層高很高，暖氣很足，乾淨舒適，廚房設施一應俱全。地理位置非常好，就在商業街上。我們的訂單還包含早餐，性價比超高，非常推薦入住。

房間大，40平米，地段好，老城中心，早餐也不錯，就是規模小。

Hotel in a very central location next to the pedestrian street, minutes away from some of the main museums and only 5 minutes away from a tourism office that can arrange guided tours of Sarajevo. Good breakfast and very helpfull staff. They made arrangements for the early morning transfer to the airport and when my flight was cancelled they even helped me booking an other hotel as they were already fully booked for the night. Rooms though may require some additional maintenance ( paint and also some loose parts ) To end on a positive note - great value for money.

Rezalet Rezalet - 3 ay önce 2 yatak odalı daire satınalıp ödemesini yaptık. Otele girişte rezervasyonumuz olmadığını ve ödediğimiz odanın dolu olduğunu söylediler. Çok daha küçük bir odaya mecburen razı olduk. - 2 gün sonra odanın kapısına temizlik istediğimizi asmamıza rağmen temizlik yapılmadı, çöplerimiz taştı. Ancak 3. Gün Resepsiyona sitem ettikten sonra yüzeysel temizlik yapılmış, tuvalet, lavobo hala temiz değildi. - Son gecemizde hava sıcaklığı -3 ve binada kalorifer yanmıyordu. Resepsiyon boştu kimseye ulaşamadık, neyseki odada küçük bir split klima vardı o biraz havayı kırdı ama sabaha kadar donduk.

A perfect location in Belgrade Old Town. Pretty much self service. I didn't see a hotel employee until I was leaving Sarajevo. My only complaint is that the listing indicates breakfast included but it was not. A voucher was offered for 11 BAM. No smoking signs everywhere but still there was a lingering tobacco odor everywhere.

Location location location! This hotel has a very good central location AND one of the best war museums on the same street 30 seconds away! Although there are two pubs right next door, we didn't feel this disturbed us and we really liked the location for sightseeing as we were only there for a short time and so needed to be able to walk everywhere. The hotel front desk staff were the best we had in the whole of Bosnia- THANK YOU. They smiled, were helpful, polite and just generally very friendly and nice people :) They provided free maps, drew on directions, recommended the best place for cevapi and much more. Breakfast was ample and sufficient to kickstart the day. If you like english tea then bring own tea bags and own coffee (the coffee provided was the instant sachets). The hotel were very accommodating and kept our luggage in storage whilst we went to Mostar for a night. When we needed help calling a taxi the front desk staff were very helpful and did not make us feel like we troubled them at all. Brilliant english speaking at the front desk. The apartment chapter 1 was very spacious for us and perfect for 2 adults and 2 children sharing a bedroom. An iron was also provided. Improvements: Coming from the UK I am very used to not having to smell passive smoke from smokers so it was a big shock to my system when all i could smell was cigarette smoke unfortunately :( There is a smokers room INSIDE the hotel ground floor with the door open so all the smoke lingers and travels around the entire hotel. However, it is fair to say Smoking is common in Bosnia and there seems to be no social practice of keeping smokers far away/outside so this is not just a criticism of this hotel only. The breakfast area is a bit too small and cramped unfortunately. The staff managing the breakfast area did not speak to any guests, smile or communicate with us so it was difficult to ask for things and I felt a little uncomfortable. Maybe some basic hospitality training would help (the front desk staff were great at it!)