Courtyard Starkville MSU at the Mill Conference Center

I was disappointed in the cleanliness of my room. I have stayed at this hotel before and it was not like this.

In town for a funeral. Stay was mediocre at best. First, the lock on the door. We had to struggle each time to get in AND TO GET OUT! The deadbolt kept coming out when turning the handle coming out. Going in we had to jiggle the handle several tomes before it would open. Maintenance came up and explaoned nothing about the lock just stated they are getting ready to do renovations. That had nothing to do with the current situation 🙄 We were there for 3 full days. No room service not one day! Had to call down for towels. Upon checkout I explain to clerk, she then asks did I ask for room service 😳 WTH.. is that how hotels work now. No I didnt ask I paid you $500 For 3 nights! That was my ask! Then she continues to say we have new staff and they are just learning. Excuses are monuments of nothingness and they build bridges to no where! This is Unexceptable Courtyard! Don't use room 233😩

Love the location!! Easy access to football stadium, to restaurants, even to gas and highway. Nice staff - helpful and friendly the room was clean, nicely furnished. I was a little suprised that the carpet in the hall was stained in several areas... Overall a very nice stay and hotel.

DO NOT stay here if is there is a game! They charged almost $700 a night for a very basic room. There was a cart parked in front of the window all weekend so we couldn't even open our window. No breakfast or coffee. No restaurant. I guess they are riding the location.

Front desk personnel are excellent. Very kind and helpful. Enjoyed talking with them

Something came up at the last minute and I was unable to use my reservation. They would not allow me to move it to another day or even give me partial credit. I will never stay at that Courtyard again.

The carpet was lifting up. My room wasn't thoroughly cleaned. I discovered a washcloth on the top of the showerhead, the mirror was dirty. There was no cups for coffee and when i called to ask for it to be brought to my room I was told to come to the front to get it with no apologies.

I enjoyed my stay although the outside temperatures were around 100 degrees and it appeared the air conditioning temp was locked , my room temp stayed around 76 degrees.

Only giving 3 stars. For $300 a night in Starkville, Ms. We reserved a king bed but upon arrival, the woman at the desk said ******* sent it over as 2 queens so that is all we could get. The hotel seemed no where near capacity. No towels were ever refilled by the pool, hard to get water, no laundry bag in room, etc. facilities were clean and these complaints are a little petty. I would have rated higher if $150 per night, but for $300 we expected more. Also disappointed in ******* for not correcting the king room issue after I notified them.