Stirling City Centre

Terrible!!!! i was unable to reach the hotel because of extraordinary circonstances and the hotel refused to refund me the cost of it. Even I applied for the cancellation earlier. That is an hotel to avoid!!!!

Strong smell of dampness as soon as opening the door. Visible dampness in the bathroom. Really shouldn’t be rented out. Should be dealt with asap.

Room was nice an clean . Aircon broke during the night an kept us awake all night . The staff were helpful an friendly

The guy on reception was very rude and was raising his voice, don’t expect to be treated like that, wouldn’t stay again

We were traveling further north and needed an overnight break. I am the only driver and needed a rest to help me carry on and look after my husband who is blind.

Great experience all round! Room was clean and well stocked. Comfy bed and nice shower, decent breakfast and links to the city (walking distance) . Friendly and helpful staff, particularly Rory who sorted us out. Will definitely be staying again.

Hotel as a whole was fine and staff were friendly, but we stayed in room 111 and it smells like an old boot/ dank and damp. You can't open the window to air the room either. Also it could be cleaned better. Got a shower on the 1st night, walked from the shower to the bed and my feet were covered in hairs and black bits. Yuck

Had an overnighter in a "Premier Plus" room, all very comfortable and spotlessly clean. As ever, the bed was very comfortable and we experienced no noise from neighbours and/or corridors etc.. We also took the meal deal at the adjacent restaurant and this was of a decent standard and very good value. The actual door to the hotel was extremely stiff and even though " automatic door" sign indicated otherwise. Also, you needed to put your car reg onto a pad and I only saw this when checking in out of the corner of my eye and perhaps this should have been more prominent or perhaps mentioned by the receptionist.

First time I've felt let down using Premier Inn. Very noisy guests until late at night and early morning, running and jumping around the hotel. Mould on bathroom wall. Be advised if you pre-pay breakfast you need to book a table at the restaurant. If you don't no guarantee you will get served. On arrival at breakfast at 1020 hot food selection was limited. Took over 15 minutes for breakfast order to be taken. Restaurant was untidy/dirty.