Residence Inn Stockton

房間不錯，環境也安靜，住了兩天，居然沒人打掃、更換物品，美國的服務也夠嗆了

I really like this hotel - I've been here several times -- the two people who checked us in, both DeeDee and Lizette, were wonderful - friendly, helpful and efficient! We had a one bedroom and had plenty of space to enjoy -- the only downside is that the air conditioning/heating system was pretty loud where we were located -- we turned our unit off at night so we didn't have to hear it but because we were on the second floor, we had to listen to the noise from the unit on top of us -- that was the only downside for us - the parking was really close to our room, the breakfast totally acceptable --

This might be one of most expensive hotels in Stockton. However, it's main advantage is that it's tucked into a quiet dead end street about one block from busy March Lane. So it's quiet but only a 5-10 min drive from shopping, fast food, decent restaurants, etc. Rooms are comfortable but not luxurious. Breakfast is B level. Nothing to complain about or rave about. Parking is free and plentiful

Front desk and housekeeping staff were very nice. Breakfast was great. Fitness Center was great.

I stay at this hotel for two weeks every year visiting the branch I oversee in Stockton. I travel an approximate 110 days in a given year and I always feel at home here. Its all because of the verry friendly, attentive, hospitable and professional staff this hotel has. They are by far the best a hotel could have.

Check-in was less than welcoming — do you have a reservation, what's your name, where's your ID, here's your key. Heck, start with "welcome to the Residence Inn" so I don't feel like I'm inconveniencing you by walking into your lobby. There was no bedding for the pull-out sofa and the kitchen looked fine — at first. I was tying my shoes and looked across the room only to see eggshells under the counter with a thick layer of dirt. Gross. With all the Marriott post-COVID "we're super-clean" messaging, it's more than a little disconcerting. I'll be traveling to Stockton a lot over the next few years, so I guess I'll find somewhere else to stay despite my BONVOY membership.

The cockroaches by the pool ruined the stay for us. We played by the pool, but once it got dark there were cockroaches all around our lawn chairs. When management was informed they seemed to have little concern.

Clean, very pleasant staff, great morning breakfast

My only complaint is the toilet need to be higher and the bathroom need to have more safe handles, the room next to the elevator is noisy.