Hotel Kaijoo by HappyCulture: отзывы

Отель находится в самом центре города, что очень удобно, рядом много магазинов и кафе, в номере есть кондиционер! Приветливый персонал, оставлюсь еще раз в этом месте!!

The location is good. There are many restaurants nearby and a short walk to petite-france. It is a challenge to drive though. As we didn't know there's a need to make a reservation for parking, we got to park somewhere nearby and a walking distance away. Also, google Maps does not bring you to the front of the hotel, needs to do an illegal turn to get to the front of the hotel to unload luggage.

Everything was great

Good , clean , fine ,

L'hôtel est très bien placé, le personnel est très serviable et tres gentil. En revanche, pour ce qui est de la chambre et ses équipements, je m'attendais à quelque chose de relativement mieux par rapport au prix et au fait que ce soit un hôtel 4 étoiles. Les photos ne sont pas représentatives de la chambre.

非常滿意，房間的小床小朋友很喜歡，還有小陽台可以看到市中心的街景，體驗不錯

Ottima struttura ubicata nel centro, silenziosità notturna, comodità della stanza, pulizia, ottima colazione. Receptionist e addetti alla colazione molto gentili e disponibili. Sarebbe stato gradito un minifrigo in camera, per il resto stanza ben fornita e di dimensioni buone.

trip.comでは[ベスト ウエスタン ホテル ド フランス]となっていますが実際の名前はHotel Kaijoでした。おそらくリニューアルして名前変えたのだと思います。名前が違うのではいるときに迷いましたが予約はきちんとできていました。 レビューでバスタブがあるとの記載がありますが私の泊まった部屋にはなかったので希望するならホテルにリクエストすべきです。洗面台はリニューアルしたのかきれいで、珍しくシャワールームとトイレが別になっていました。ただ、シャワールームの壁に謎の汚れ（ソースのこびりつき的な）のがあったのでそこだけ気になりました

Самый вкусный и ранообразный завтрак за такую сумму! Матрасы тверденькие, но комфортно Уборка оставляет желать лучшего, но на пару дней спокойно пойдет) Персонал душка, очень отзывчивые и милые! Спасибо каждому! Холл приятный, просторный Минус - как и во многих отелях, слышимость. Как из коридора, так и с улицы. Но, резервируя в центре, плюс в пешей доступности всего, и нужно понимать автоматически, что здесь немного больше шума.

We stayed in the room that caters to about seven people, so had plenty of space for our two kids. The room was a real novelty, with bunk beds that had cool sliding doors which the kids loved. The staff were friendly and helpful, the breakfast was great, location was excellent, and the underground car park was great for us too. Highly recommended.

Have you ever entered “your” hotel room just to find other people’s belongings in there? No? Us either— until our short and HORRIBLE experience at Hotel Kaijoo. After 6 hours of driving my husband and mother-in-law from Innsbruck to Strasbourg to enjoy the best Christmas market in France, we were left stranded with nowhere to stay. Why you ask? Because whoever controls this joke of a hotel’s booking, completely messed up and took zero responsibility for it. How does a ‘modern hotel’ in a booming city give away a previously booked and paid for room? A mistake, yes-but to not recognize it and fix it before giving us a key to that room without seeing they put someone else is in it? It was incompetency at its finest. Not to mention a failure in maintaining the privacy and security of its guests. The situation could have evolved in so many bad ways and the hotel acted like that happens frequently and ‘usually we’ll just give an upgrade to compensate’. But nope. They offered us nothing-not even a coffee, water, or a simple apology?! We were forced to wait in the hotel lobby at 10 pm for nearly an hour with NO resolution to an utterly unacceptable situation.They gave another family our pre-booked, pre-paid room and had no other rooms for us. After ‘trying’ to find us a place, we were offered nothing from the hotel. Our vacation ruined, with no care given by the staff. Ultimately we were left with no where to go. We were forced to drive back to my place in Germany 2 hours and now I have to fight to get the nights refunded. Nobody should EVER be treated this way. If you wonder why the reviews for this place are so low on every single platform. Heed the warning. Stay somewhere else.

Family room was cosy and clean with everything that you need. Free water and coffee availabe at the hotel. Staff is friendly. Great location. View from room was perfect. We walked everywhere. :) If we will be able to come again, would definetly stay here again.

Very comfortable room. Children loved the bunk beds and it was very safe n accessible. Nice warm water and good facilities in the room. Very clean too.excellent location. Loved Christmas markets around.

The hotel was great the staff was really helpful with everything. The room was really comfortable and fully equipped. The location was a few minutes f elm all the Christmas markets. I will definite come back.