Hotel des Tonneliers

The room itself was good - the location was excellent Unfortunately the room next to us arrived late - and made so much noise - We banged in the wall and they didn’t take any notice - As we were 2 females alone we didn’t feel confident knocking on there door at 1 am - They spent 2 hours arguing loudly and playing music then 2 hours making up very loudly !!! The walls are very very thin and nobody is in hand to help in situations like this ! Because if this I don’t think I would stay again

At the very center of everything, next to the cathedral. A lovely place to stay.

The room was horrible loud the complete night. The walls seem to be out of paper. We could hear basically all other guest next to us and above us, speaking, shower, coffee machine. And the worst was the party next to the hotel the complete night! O would never book this hotel again!

Excellent little boutique hotel right in the centre of the city, perfect base for a good sight-seeing mission on foot. Great welcome from the staff, nice restaurant downstairs. A little noisy at night but isn't that why you're here?

I don't usually post poor reviews and I'll start with the positives - location is great, air con worked a treat and the staff were very pleasant on the extremely brief times we saw them. On the negative, well where to start. The room was tiny, as in when you got out of bed, you had to shuffle sideways to get out of bed. Bathroom was tiny, hair dryer didn't work and there was a used soap on the sink when we arrived, presumably from the other guest. Carpet was tired and stained, we only had one coffee pod and one towel when we arrived. This was addressed, but the next day, although the room was cleaned and towels replaced, there were no coffee pods and the dirty cups had been left. Biggest problem is that there is no reception, so you might bump into someone, otherwise it's all by email which is daft. I'd have to say that this was a budget hotel at a 4 star price.

Sheets had large yellow stains. Air conditioning did not work. Extremely loud streets outside.

Great location, comfortable beds, very adequate

We realized we are taking a room in the middle of town and did not expect much in conveniences. However, no English or German Television; and internet that didn't work more often than it did made staying in the room at night tough after a good day of walking the city. Our room door blocked the opening of the closet door to the point that we had to put items into the closet via a half opened door. The room was small and I truly wondered if this was the "upgraded" room!

Close to historic old town and great food. The room was quite small and just above the restaurant which was fine when it was closed but could hear them in our room when it was open. There is no lobby or front desk for assistance so it is a contactless entry.