Burleigh Court Hotel

Recently have come back from a four night stay at this lovely hotel. Our first night there was a problem with our room, however the following morning we spoke to the receptionist (Sheila) who addressed the problem whilst we had breakfast and we were given a room far more suitable. The breakfast was outstanding, the choice and the quality was excellent and the lovely lady who waited on us made it a pleasant experience. The grounds are well kept and the views are amazing. We would not hesitate to return.

We have just enjoyed a lovely two night stay at this beautiful country house hotel. It’s all very relaxed. Nothing pretentious which we loved. Lovely staff, beautiful views, delicious food. Great massage with Ella in the charming hobbit hut! A return visit is on the cards.

My family and I attended a really nice 'fire and wine' evening on the terrace. Very good food, beautifully cooked, good service and a selection of interesting wines from sometimes unusual sources, each introduced by a professional sommelier. The chef did a great job and we all enjoyed the event very much. Highly recommended.

We recently stayed at Burleigh Court, which claims to be a 4-star hotel, but unfortunately, our experience was far from that standard. Rooms The rooms were dirty upon arrival. There were hairs in the bathroom and an awful smell coming from the kitchen drain located just below our window. The stench was overwhelming and made it very unpleasant to open the window for fresh air. Restaurant On our arrival day, there was no space reserved for hotel guests in the restaurant. We were left to find dinner elsewhere after a long day of traveling, which was not ideal. The restaurant itself was unclean, with all the fabric chairs visibly stained—there wasn’t a single clean one in sight. Breakfast We waited over 35 minutes for a simple order of scrambled eggs with bacon. One of our travel companions didn’t get to eat at all due to the delay, as they had a spa appointment. Very poor service and time management. Bar The hotel bar closed at 10 PM. Even though several staff members were still present, no one was willing to serve us a drink. Fun fact; the staff were having a drink themselves. We felt unwelcome and dismissed. Swimming Pool The pool was dirty, poorly maintained, and freezing cold. It felt more like a neglected public pool than a spa facility at a 4-star hotel. Check-out Check-out was scheduled for 10:30 AM. We asked if we could extend our stay slightly, but were told this was only possible for an extra fee—even though the hotel was far from full. When we asked if we could sit by the pool for an hour or two after check-out, we were told this would also incur an additional charge. To make matters worse, our final bill was incorrect. We were charged twice for some items, and most of the receipts were unsigned, making it impossible to verify the charges. We strongly suspect we were overcharged. ⸻ Final Verdict: This hotel does not live up to its 4-star claim. Poor hygiene, disappointing service, and a lack of basic hospitality made our stay frustrating and far from relaxing. We would not return, nor would we recommend it to others.

Our afternoon tea experience was very mixed. The setting is incredible and the wellness garden absolutely lovely. But the FOH and customer service is really not good. And for the prices the food could be much fresher and more luxury for what you pay. This was our second visit recently and the staff seem unsure of what is going on leaving guests waiting for long periods without clear communications about delays. This is even when the restaurant and bar are quiet so the impression is it is under staffed and I imagine it must be chaos when busy. Still worth a visit for the stunning location, decor etc

From start to finish, this was a wonderful experience at a unique hotel. My stay was a generous birthday gift from my sister. Happy days!