Candlewood Suites Sumner - Puyallup Area

這次入住體驗超棒！酒店位置絕佳，緊鄰商務區，出行十分便利，周邊餐飲選擇也很多。前台辦理入住迅速又高效，服務人員熱情周到，從進門起就讓人倍感舒心。房間設施高端齊全，床品舒適，辦公桌椅高度正合適，無線網絡穩定。除了沒有早餐，其他都很不錯。前台人員也很熱情的幫忙辦理了延遲退房。

Upon check in, I was told they were out of 1 bedroom kings and asked if I could take a studio king for $50 less. Get to the room and it’s a studio queen, but we’re tired and had a game the next day. Upon check out, was told I was charged the full rate for the one bedroom because ******* already charged my card, the night person was mistaken and there were plenty of one bedrooms available, and there is no way to print a receipt for the room I had because ******* charged my card, not them. She then goes to claim it’s a new computer system and doesn’t know how to print anything off the computer. She saw my kid dressed for the game and knew I was in a hurry to get out. Obviously, they don’t like ******* cutting in to their margins, so they gave us a lesser room and pocketed the difference. ******* needs to drop this place on their listings. Also, it’s more of a week long stay type of place. I only chose it for its proximity and needing the one bedroom so my family could sleep while I caught up on paperwork. Said she would call the next day after speaking with *******, but she never did. Left a message during the game about something needing to get on her boss’ computer in the morning.

Absolutely loved our room. Great prices and great amenities that we were able to see. Decent gym, big laundry room, and the room was a great design with a good sized kitchenette. Staff were friendly, and I appreciate that you can leave markers on the door indicating if you have a pet in the room with you.

Good location. We were given keys to a room and when we opened the door someone else was occupying the room. So we had to return to the front desk for a new room. There was no bedding at all for the pull out sofa bed, but it was brought to us quickly. All in all a good stay with a couple hiccups. We will return.

This has been a delightful stay. Everything was clean and orderly. The hotel staff were kind and friendly. They went out of their way to bring us ice because the last tenant turned off the ice maker in the room. We will definitely stay here again. I don’t understand the negative reviews except maybe under new management now.

My truck and cargo trailer were stolen out of their parking lot. The hotel was clean and nice, parking lot well lit, but not so sure summer I’s far enough for the crime of Seattle and Auburn.clean