Helena Sands

Went for a week's fly and flop holiday. Weather was amazing, not too hot. Hotel was tucked away at the end of Sunny Beach strip so its a bit quieter than the rest of it. There is a little noddy train that tales you from one end to the other for approx 6 Lev (will be euros from Jan 26) along the promenade. Alternatively it is a lovely strill or for those who need help there is the Neesebar Mobility services where you can hire a mobility scooter for approx £10 per day. Beware though that Bulgaria does not really cater for disabled people on mobility scooters with the roads and pavements etc. Back to the hotel, Helena Sands is the beach side hotel (half board) with Helena Park behind it (all inclusive). The hotel is clean and tidy and well looked after. The rooms were of a generous size with free safe. Hairdryer a bit pants and no iron in the room. Bathroom was lovely and clean. No complaints. Loud music a couple of nights during the week, from neighbouring hotel, but nothing that ear plugs wouldn't solve. Food - I am the fussiest person on earth when it comes to holiday food and believe me this was the BEST food I've ever had on holiday. The choicest cuts of meat. You could virtually have a roast dinner every night if you wanted, loads of different choices every evening. You would struggle to go hungry here. Breakfast was also superb. The only downside was that all drinks were very expensive, even the water. To get round this me and my sister took our own drinks down to dinner with us every evening . There is a local Carrefour a few hundred yards away so we went there to stock up on soft drinks and the alcohol was bought on the way out at the airport. There was no entertainment in this hotel on an evening and for us there could've been some background music from speakers but there wasn't and it resulted in a very drab atmosphere. If you wanted entertainment you could always go across to the All Inclusive side - just remember to take your own drinks. The pool was absolutely freezing but there is also am indoor heated pool if you prefer that. Beware of the woman at the Spa - totally put me off having a massage by the 'hard sell' She was relentless. Overall, a fabulous holiday, great food, friendly staff and some great local bars within walking distance. Average age of clientele - 60 yrs + (could just have been due to the kids being back at school)

Nice rooms generously equipped with everything you will probably need. Downside for me was the perpetual party music. We initially had a room on the south side of the hotel facing a neighbouring hotel which had thumping bass and screaming guests until midnight. After 2 nights paid another 200euro to upgrade to an identical room on the east side overlooking the beach thinking the sound of the waves throughout the night would be nice. Unfortunately completely blotted out by the hotels own beach bar which competed with the waves by playing its own brand of R&B. Considering at this time of the year 90% of the hotel guests are pensioners and there were only 3 customers in the beach bar, I’m fairly sure the music was being played by the bartenders for their own amusement. Shame. Nice hotel, great facilities but don’t see ourselves coming back here.

First holiday in 13 years, best holiday ever. Hotel was absolutely beautiful, staff could not do enough for you they were all lovely. The food and presentation were first class, never have I seen anything like it. I will definitely be going back soon.

I stayed at Helena Sands first week of July. Everything was top! Large and fancy rooms, beautiful view to the sea, they changed towels every day, also linen was changed often, design is very beautiful, a lot of paintings, food was gorgeous and very mixed, a lot of fruits, all types of meat and fish, seafood, cakes were waw ! I like that there is a tower with a big clock and we could see what time is from the beach and from our balcony.The beach was lovely, the sea was quite and warm, no waves, soft sand at the bottom of the water, a real pleasure to enter into the water. I loved that it was very quiet, more quite than Helena Park, maybe because it has half board concept and most people with kids go to Helena Park which has all inclusive and a lot of entertainers. I definitely come back again to Helena Sands.

What a fabulous hotel could not fault the staff and the hotel. We only had bed and breakfast the breakfast bar was vast everything you could wish for and more. Excellent coffee as well. Breakfast staff speak multiple languages and very helpful. The room is spacious very clean as well as the swimming pool area being very clean and well run. We used the spa that was very reasonably priced and the highest quality. The reception staff speak multiple languages and are extremely friendly. Definitely returning can’t wait to come back.

We have just arrive back from a wonderful holiday at the Helena Sands hotel Sunny Beach. Everything about this hotel is top notch. Located at the quieter end right on the beautiful beach which goes on for miles. Great for walkers. This hotel is very well maintained and the grounds are stunning with trees, shrubs and beautiful flowers. The smell of the rose bushes were intoxicating. The rooms are very large and cleaned every day, the staff are happy and friendly. I don’t want to go on and repeat what’s in all the other good reviews but I honestly didn’t want to leave. Thank you everyone who works at this hotel, Bulgaria and it’s people are lovely