Chaika Beach Resort

It was my third time in Bulgaria. We booked Chaika Beach resort for a very reasonable price. For this price i did not expect 5 star hotel experience. Our room was clean, the breakfast and lunch was good. For dinner we do not eat much. Salate, which was all the time good. The hotel need renovation but after that for sure you will not have such a low prices. Beach is wonderful such as the whole area. We are planning to return in June 2025.

This hotel should be closed. The pool was not clean, the room was dirty, the furniture brocken, hot water in the showers after 19:00. One elevator was working. The food was not eatable. The first room yhey gave to us after 2 hours waiting was not cleaned without sheets. They gave to us another one, but in the same condition as the first one. We moved to another hotel the next day.

We booked this hotel with on the beach and not once in the 3 months prior to us departing did they mention this hotel is being renovated until 5 days before our departure then then cancelled this and gave us what on paper looked like a 5 star hotel but reading the reviews got us very scared we were offered the Royal Castle. After 3 days of arguments with On The Beach, we were finally offered the Melia Beach what a godsend. We then thought we would have a look and see what they were actually doing to this hotel, well actually nothing, this hotel is abandoned. PLEASE DO NOT BOOK THIS HOTEL IT IS NOT OPEN. I am writing this review not because we stayed there it’s because I do not want anyone to have the same experience as we did, it would take them 2 years plus to get this hotel into a habitable state, no tiles on the pool balconies hanging off. PLEASE CONTACT YOUR HOLIDAY PROVIDER AND GET ANOTHER HOTEL SORTED.

This Hotel is a Joke, big Joke, everything is dirty, no music, no lights, pool is broken, food is cold and awful. Pool bar closed, elevator broken, no umbrellas, in the pool a lot of sand. Only one bar open, cola taste like a floor detergent.

Don’t be fooled by old pictures of this hotel, I was sold nothing like the reality of it. Wish I had read reviews and chose elsewhere! Stayed for 4days, glad wasn’t any longer was looking at other hotels after day one! Dirty pools / ice cold /broken concrete /drainage around the pools unsafe & broken so massive holes, gaps in the floor (safety hazard) wasn’t any no umbrellas unlike the pictures you see on websites, dirty broken sun beds. Appalling pool snack bar was expecting toasties or fresh fruit NOPE was dry pizza and mouldy apples clearly had been made early and left out all day nothing replaced. No variety of foods so breakfast, lunch and dinner was all the same, unappetising & nothing was freshly made. One kitchen staff present cleaning up plates very miserable looking unapproachable. No butter for bread no sauces it was dry Broken coffee machines, asked for coke but was given a blank look, asked for Fanta got given a syrupy drink that tasted awful, even the water machine needed a clean was a murky colour. Dessert was melon or soggy croissant / no ice cream!! Unhappy staff / don’t understand English /Didn’t interact with guests, rude and snappy all I asked was for a plaster or if had a first aid kit. Free WiFi (only in reception) Out dated hotel/room (stained sheets, sand in bed was from previous guests, thin mattress can feel springs) Towels had orange stains on, only 1 toilet roll. Cracks in walls/floors/ old decor No hot water ice cold shower, apparently there’s hot water at certain times but whenever I seemed to have one it was ice cold. Broken plug sockets in the room Paper thin walls can hear EVERYTHING. No entertainment although advertised so. Irish bar, nothing Irish about it’s always empty I was looking forward to going to the spa, don’t think was open no signs for treatments or opening times, so understaffed and tbh I was kind of scared to go down to it after seeing the rest of the hotel 🙈 4 stars apparently pfft it’s 1 if that, so disgraceful worst hotel stayed in. I am actually shocked at how run down it is. Should be a self catering hotel instead Hotel has potential but unfortunately run by poor management needs a massive refurb! Shambles Only plus side was great location right on the beach, strip is about a 5-10min walk. Great restaurants a couple steps away. New air-con system in room, free use of safe in room.

My partner & I visited on an All Inclusive package through loveholidays & handed in the keys after 2 nights. The Hotel was very dirty & in need of a makeover, broken tiles, sun loungers. It has two pools, one is used by the guests coming off the beach to clean their feet - no one swims in it, you can't see the bottom for dirt. The second is used but is covered in litter during the day from the cold pizza & chips offered outside the restaurant hours. Our room had a broken TV remote, no safe key, a totally ineffective air con plus several other broken items that we reported to reception - no one came to fix them. The restaurant was a total health hazard that we were scared to eat in, the food standard was 1* not 4*, no one cleared tables, they were left piled high with plates & left over food. Loveholidays were no help to start suggesting we report everything to the hotel, after the 2nd night we handed in the keys & went to a lovely Airbnb. After a few days loveholidays came up with a refund of £650.