Swansea Waterfront

Very good.

Usual high standard of room, but I have to add that the food we had in the evening was fantastic in both quality and service. We have been to the Waterfront a lot over many years and we notice that the staff have remained there and they are all really good, friendly and dedicated.

We have stayed here previously but have noticed that the hotel is looking increasingly shabby, both in public areas and our fifth floor room. Staff were pleasant and helpful but the reception area is small and unwelcoming. Breakfast was well up to normal standards, good range of choices , and staff really friendly even though it was a busy weekend morning. Our room was adequate and the bed comfortable. There was a lot of external noise but the most annoying thing was the constant background rumbling noise , which disturbed my sleep ( fortunately my disabled husband is deaf and he slept like a baby!) The TV is small, and the lack of bedside sockets was a nuisance. No glasses in bathroom and the Pimm’s bought at Tesco didn’t seem right in a mug! Although the location works for us, I think we will not be using this hotel again.