Rookery Hall Hotel & Spa

Beautiful hotel, staff friendly, service good. Food was good.

We booked an evening meal in the restaurant to celebrate our anniversary since we got married there 25 years ago, a happy celebration turned into a nightmare as I suffered severe stomach pain and terrible diarrhea in the early morning after that meal. What’s shocked me the most is the lack of follow up from the hotel after I informed them of my bad experience. It doesn’t seem that Rookery Hall is taking this food poisoning incident seriously which is truly disappointing. They just ignored my email asking for a full explanation and investigation which leaves me with no option but to share this bad experience.

Visited Rookery as part of a spa weekend and cannot wait to go back. The thing that stood out for me was the faultless service, from the moment we arrived staff (from spa, check in, bar, restaurant, coffee shop, cleaners) could not do enough for us. Spa: spotlessly clean, good quality robes and towels, exceptional afternoon tea. Hotel: luggage had already been taken to our room, great spacious room, turn down service, again spotless. Bar: knowledgable bar man who was very attentive, lovely cosy atmosphere. Restaurant: food was exceptional quality, michelin standard, high attention to detail. Cannot wait to return here...the customer service was one of the best ive experienced recently..credit where it is due!

I was extremely lucky and was gifted treated some spa treatments and afternoon tea for my birthday from a wonderful friend. I would completely recommend Rookery Hall to visit as a treat/you time as I didn’t realise how much I needed it. From the moment I arrived to leaving every member of staff checked that I and my two friends were okay and if we needed anything. I just have to mention my incredible beauty therapist, Keren who was fantastic. We chatted, i was out at ease and her treatments left me feeling on cloud nine! Thank you Keren and everyone at Rookery Hall for the relaxing and fabulous experience.

Stayed yesterday for my birthday. The whole time was amazing, from our arrival to checking out. I can't wait to return. Possibly the best hotel we have stayed in. The room was extremely comfortable and wonderful bed and scummy products. We had dinner in the restaurant overlooking the garden. Delicious food with very attentive staff. Breakfast had so many choices. Thank you - we will be back!!

I celebrated my birthday with my family and had a warm welcome. Thank you to the reception team, Magdalena and Andreea, thank you to the housekeeping girls, the restaurant team for the beautiful service and presentation of the dishes, we thank the chefs, bar team who prepared our favorite cocktail and last but not least the breakfast team who they offered us a beautiful morning. Thank you also for the warm wishes, card, prosecco and sweets received in the room. Greetings to the spa team. I had a fantastic stay. ❤️

We held our daughters wedding at Rookery Hall and if we could rate this 10 stars we would. What an absolutely amazing hotel. It is absolutely stunningly beautiful with staff to match! We could not have had a more perfect weekend. The wedding itself was a dream. All our guests commented about the gorgeous venue, stunning grounds and amazing staff. I would recommend this hotel 1000%. Josh and Alice were amazing on the day and a credit to the hotel. Emma, our wedding co-ordinator, was just amazing. We can't thank her enough for EVERYTHING!! 🩷 We will definitely be back to visit. Thank you to everyone making our wedding weekend PERFECT!! ❤️❤️

Stayed here last weekend celebrating my husband’s birthday. What an amazing hotel set in a peaceful area with lovely surroundings. Our room was Spacious and clean with a comfortable bed. In fact the quality of the entire hotel was exceptional. Breakfast was delicious and Afternoon tea was plentiful. We ate in the bar one evening and the restaurant another. Both evenings the food was delicious and well presented. The leisure facilities were very clean and pool a good temperature. But what made this hotel terrific was The Staff. Friendly, helpful and always greeted us with smiles. Everyone chatted and gave us the feeling they were happy to work there. We did started to make a note of there names but in the end there were too many to single out. We stay away quite a lot for leisure and business and this was by far one of the best we have stayed in. We hope to return again.

Wow what a stay...... booked to celebrate birthday and anniversary and what a fuss they made! Our room was beautiful/bucket of bubbles courtesy of the Hotel and other gestures that made us feel v special. The food was superb/surroundings and bed delicious soooooooo comfortable! Thank you for spoiling us for 24 hrs...... highly recommended!