Pullman Sydney Airport

great location

It was a terrible stay during our trip in Sydney. When we get off our car, there were no one greeting and helping us to carry our luggage. The queue was long for checking in and we waited for a while at the lobby. After we got into our room, we realised that the air-con was not working properly with only cold air coming out and no heated air. We called the front desk and checked room eventually. After we changed to a new room, we found that the shower head was broken leaking water from the hose. That was ridiculous given that we have changed room twice and the room still unusable. The most annoying part was the staff told us to keep the room key for our first room. However, they suddenly came up in the middle of the night at around 2am to get back the defective room key. That was hilarious and terrible manner to wake a customers up when they were asleep. Terrible and scary. Wouldn’t recommend to anyone to stay in this hotel. Worth not even one star. Pay extra to go somewhere else to stay for your trip in Sydney.

Very nice location, close to the train station and restaurants. The room is clean and the bed is comfy.

The hotel was very clean and the staff very helpful,also the meals were really good, especially their buffet breakfast

Overall its a standard hotel next to the airport. Staff was very friendly except that during the night, the staff was not very responsive in answering the call and did not sound very approachable.

Wish there was some kind of shuttle or bus service free of charge, but other then that it was a solid place to stay.

Great location. Fantastic breakfast provided. Overall enjoyable experience

Very bad service , and the name of the reception named Amo, scan the credit card of the guest casually and make the guest paid twice for the room fee. From the name Amo, I can tell he is from India.

Nice place to stay if you have early flight