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Гость
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в дек. 2024 г.
Пара
Отзывов: 1
5.0/5
Превосходно
Опубликовано 11 янв. 2025 г.
The standard pillows were uncomfortable so we took advantage of the ‘pillow menu’ option and had the best sleep on our second night! Thank you W for having this option for guests.
The complimentary options are good and the pool facilities are excellent. Loved it!
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6/10
Ploypailinnnnnnn
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в дек. 2024 г.
Поездка с друзьями
Отзывов: 3
5.0/5
Превосходно
Опубликовано 10 янв. 2025 г.
I had a deep sleep whole night. Super nice staff at the rooftop bar and nice drinks. Very clean, comfortable bathtub 🛁
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Гость
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 1
2.2/5
Опубликовано 28 дек. 2024 г.
I recently stayed at W Hotel Sydney with my family for a staycation, expecting the high standards the W brand is known for. Unfortunately, this experience was extremely disappointing and did not even meet basic 5-star hotel expectations.
We reported issues with our room’s cleanliness at 3:00 PM, but despite several follow-ups, it wasn’t until 9:00 PM that someone finally came to address them. Even then, the floor was not vacuumed properly, coffee and amenities were not replenished, the bin was left uncleaned, used glasses were not removed, and the room had a horrible odor.
We requested to speak with the duty manager at 3:30 PM, but after waiting over 45 minutes, no one showed up. The housekeeping quality was worse than what you’d expect at a 3-star hotel, let alone a pre
This was not the luxury experience we were hoping for, and I wouldn’t recommend this property to anyone seeking 5-star service. Extremely disappointed.
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Гость
Spectacular номер, 1 кровать «king size», вид на Darling Harbour
Гость проживал в нояб. 2024 г.
Поездка с друзьями
Отзывов: 5
4.7/5
Потрясающе
Опубликовано 23 дек. 2024 г.
Prefect view, especially on Saturday for the fireworks.
Took 30 mins to waited for check in tho. Somehow there were a lot of people on that day.
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Mariana Belén
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в окт. 2024 г.
Пара
Отзывов: 10
5.0/5
Превосходно
Опубликовано 21 дек. 2024 г.
Amazing experience. Beautiful view and perfect location. Very good service and easy check out.
Перевести
The Travelling Teddies
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 9
5.0/5
Превосходно
Опубликовано 24 дек. 2024 г.
The W must stand for Wonderful because this hotel is truly wonderful!
Перевести
Aurora_Jo
Wonderful номер, 2 двуспальные кровати, вид на город
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 9
5.0/5
Превосходно
Опубликовано 15 янв. 2025 г.
A bustling place filled with people! The experience were excellent! Thank you. 🤩
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Гость
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в окт. 2024 г.
В одиночку
Отзывов: 5
5.0/5
Превосходно
Опубликовано 11 нояб. 2024 г.
Lovely hotel, clean and friendly staff. Rooftop heated pool is a lovely feature. Would stay again
Перевести
Ответ от объекта размещения: Thank you so much for taking the time to share your wonderful experience at W Sydney. We are thrilled to hear that you found our service and facilities outstanding. Your kind words truly mean a lot to us and serve as a great motivation for our team to continue delivering exceptional experiences. We look forward to welcoming you back shortly and providing you with another amazing stay. Warmly, General Manager Titus Rosier
Гость
Spectacular номер, 1 кровать «king size», вид на Darling Harbour
Гость проживал в окт. 2024 г.
Пара
Отзывов: 3
5.0/5
Превосходно
Опубликовано 27 нояб. 2024 г.
The staff were very kind. The pool was fun. The view was amazing
Перевести
Ответ от объекта размещения: Thank you so much for taking the time to share your wonderful experience at W Sydney. We are thrilled to hear that you found our service and facilities outstanding. Your kind words truly mean a lot to us and serve as a great motivation for our team to continue delivering exceptional experiences. We look forward to welcoming you back shortly and providing you with another amazing stay. Warmly, General Manager Titus Rosier
Parma
Spectacular номер, 1 кровать «king size», вид на Darling Harbour
Гость проживал в сент. 2024 г.
Пара
Отзывов: 4
4.7/5
Потрясающе
Опубликовано 25 окт. 2024 г.
Best breakfast service i had. We also used valet parking and it was great!
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Гость
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в дек. 2024 г.
В одиночку
Отзывов: 2
4.7/5
Потрясающе
Опубликовано 14 янв. 2025 г.
Simply marvelous to stay there! Staff at reception was kind and helpful and nice! Facilities were plentiful and enjoyable! The express check out was convenient. Worth the money!
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et67
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в мая 2024 г.
В одиночку
Отзывов: 3
5.0/5
Превосходно
Опубликовано 23 июня 2024 г.
W hotels are forever my favourite 😍 . Cool facilities e.g. heated pool and gym etc. Only complain that I have is the lift lobby and toilet are too dark. And I have scared 😱 myself few times. Generally the room is spacious and well deco. Oh ya...pls supply salt bath since there is a bathtub 🛀. Otherwise, it defeat the purpose.
Перевести
Ответ от объекта размещения: Hello Elvin, Thank you for your wonderful review! We are so pleased to hear that W Hotels is one of your favourites and that you enjoyed our heated pool and gym. We look forward to welcoming you back soon for another exceptional stay. W Sydney General Manager Titus Rosier
Гость
Wonderful номер, 2 двуспальные кровати, вид на город
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 1
2.7/5
Опубликовано 17 дек. 2024 г.
The location is ok, hotel is new. But the lobby is very small, when you enter, you have to squeeze through check in /out queue. And when there is any function at the hotel, you have to squeeze thru the crowd.
The worst thing in this hotel is the service, i gave 1 mark but i want to give a 0 mark, totally unacceptable.
When i checked out, the hotel staff asked me whether i consumed anything from mini bar. I informed him no. A few days after I check out, i saw a bill from w sydney on my credit card. I called hotel to check and the staff told me i consumed a bottle of liquor. I questioned him i already informed nothing is consumed and if they found anything differnt, should they call me or at least email me the bill to alert me? If i didnt check my creditcard properly, this transaction will go through quetly. The hotel staff told me since i dispute this, he will refund, but i told thim this case should be thoroughly investigated and it is totally not acceptable.
Will not stay in w sydney again.
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Ali HH
Spectacular номер, 1 кровать «king size», вид на Darling Harbour
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 12
5.0/5
Превосходно
Опубликовано 14 янв. 2025 г.
I dont have to say much about location as it speaks for itself. Amazing staff and very helpful. So clean inside just an absolute cracker place to spend a night or two.
Перевести
Jessica Wen Qi
Wonderful номер, 1 кровать «king size», вид на город
Гость проживал в нояб. 2024 г.
Поездка с друзьями
Отзывов: 1
2.5/5
Опубликовано 29 дек. 2024 г.
The hotel was okay… nothing special.
Hotel staff were lazy, especially the valet parking workers/doormen/luggage porters. They stand there playing on their phones instead of doing their jobs.