Marriott Syracuse Downtown

I arrived late and although the hotel stated they had valet parking, we were left to find our own parking. We were not encouraged to park in the hotels parking area due to homelessness surrounding the area. We were tired after a very long drive and the search for parking added to a stressful day. The hotel posted that masks were required and yet when we walked in almost none of the guests were wearing masks. Our suite was nice but there were no indications that it was COVID clean, other Marriott hotels we have stayed at since Covid have made you feel safe. When I checked out the next Fay, the woman at the front never even bothered to ask me about my stay or say something that would make me want to return. That is why I give them a 3. I’m in Syracuse often but I would rather stay somewhere else that might be a tad less lavished but better customer service.

很好哦，很舒服

我見過的最老舊的萬豪，好像五十年沒更新過設施一樣

酒店環境衞生都可以，但是此酒店管理差評，員工沒有職業操守，在我住店期間和離店以後連續發生盜刷事件，再不去住了！

服務態度很好

酒店設施裝修較舊

Neat historic location. Clean rooms, lovely dining restaurant, downtown location. Self parking for an additional cost per day, and street parking is available but metered. Valet option. Basic amenities available.

This is a ghost hotel - probably appeal to those who love abandoned buildings. The decor and fixtures haven’t been updated since the 1960’s which was probably nice back in the day. Carpet smelled. Had very weird doors like from a submarine or something. The guy who checked us in (Kevin) appeared to be quite high and couldn’t barely open his eyes. Virtually no guests. Only place to eat nearby was an Irish pub which is itself nice. Quite a creepy hotel - but suitable for those into that sort of thing.

We had an issue with our debit card, we had cash but they wouldnt accept cash, after surpriding ys with an extra added $75 charge thst we weren't informed about. The hotel would not accommodate us, nor refund us the money paid for our room. We paid for a hotel room for nothing, and had to drive over an hour back home.