Ironwood Hotel

Время заселения: 14.00. как только я приехал, мне сразу дали комнату. очень эффективный. Номер: без окна, хотя в моем бронировании сказано, что оно есть; 2 односпальные кровати, даже если я забронировал 1 двуспальную кровать. по цене, которую я заплатил и останавливался в этом отеле раньше, я ожидал номер получше. Интернет: был и работал нормально. Персонал: не такой внимательный и вежливый к гостям, за исключением бариста в кафе, имя которого я забыл спросить. Кстати, в этом кафе подают отличные торты и выпечку. Ресторан: обслуживающий персонал был быстрым, еда была исключительной, а цена приличная. Завтрак: пришел бесплатно с номером. не буфет, но все равно хорошо. Выезд: быстро и без проблем.

Good hotel. Value for money is okay. Staffs were accommodating and the venue is in the city. Will choose the hotel again if ever we decide to go back again.

Stayed 3 nights lovely bed ,clean room good tv programes Breakfast was good help yourself but tea coffee water orange also eggs etc had to ask for and was a bit of a pain Clare on reception was spot on helpful and talkative local girl good knowledge

The service and food was good. But we had to transfer to another room because we were told that what we booked online was not the same room category. But overall it was a good experience.

Good hotel at affordable price. Excellent food and crew services

I wasn’t satisfied . I expect a lot since it’s an expensive hotel but I was so disappointed..

We have stayed at the Ironwood Hotel many times, and it is always a very good experience. This time we want to say a big THANKS to KIARA TAGALOG. She went way beyond the call of duty to help us search out possibilities for flights, and also to get refunds for air flights that were wrongly processed. We cannot say enough about what this help meant to us. I am 86 and recovering from a very extensive back surgery. Kiara was very sympathetic and caring. All of the staff are very helpful. We love the Ironwood Hotel!

We arrived at the front desk and the lady on duty bluntly and immediately told us that we booked a room without windows. I had to remind her that it was not clear on their website as it only referred to “without city view”. She insisted that the photos were without windows as well and explained that we needed to pay for an upgrade for our preferred room with windows. We did not mind the upgrade fee but sometimes it’s not what you say, but how you say things that can make a lot of difference. I hope she can do better customer service next time.

Azing front desk experience from checking to checkout. Absolutely amazing and clean roo.s with mini bar. The restaurants were both amazing with breakfast buffet in morning and leaf lounge upstairs surely to satisfy any cravings. Beds were comfy and pillows were good Tons of amenities in King room.