Отзывы об отеле Ironwood Hotel

Ответ от объекта размещения: Hi On The Road Again!Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found the queen-sized bed comfy and enjoyed the breakfast we provided.We sincerely apologize for the inconvenience regarding the availability of eggs during your stay. This is not the experience we aim to provide, and we’ll address this with our team to ensure a more seamless and consistent breakfast service moving forward.We truly appreciate your understanding and your kind words about returning to stay with us in the future. We look forward to welcoming you back to Tacloban and providing you with an even better experience.At your service, Jan May CruzDuty Manager

Ответ от объекта размещения: Hello Da Pp;'s Champ!Thank you for sharing your feedback. We're so glad to hear that you had a positive experience with our staff, and we truly appreciate your kind words. We sincerely apologize for the aspects of your stay that didn’t meet your expectations, including the limited amenities and breakfast buffet selection. Regarding the room, we recommend booking a different type of room next time, as all interior rooms do not have windows. We value your comments and make sure to take note of everything and ensure continuous improvement.We look forward to welcoming you back to Ironwood and providing you with an even more enjoyable stay.Have a lovely day ahead! At your service, Jan May CruzDuty Manager

Ответ от объекта размещения: Mabuhay! Thank you for your excellent review! We’re thrilled to hear that you enjoyed the restaurant food and had a great experience with our surroundings, cleanliness, and service. We appreciate your feedback on the amenities as well and will continue working to improve every aspect of our guest experience.We hope to welcome you back again soon!

Ответ от объекта размещения: Mabuhay, Valued Guest!Thank you for your perfect rating and for sharing your kind words about Claire! We’re thrilled to hear that her professionalism and customer service made your stay even more enjoyable. We’ll be sure to pass along your appreciation to her.We look forward to welcoming you back to Tacloban and Ironwood Hotel on your next visit. Safe travels!Kindest Regards,Victor MendiolaRooms Director

Ответ от объекта размещения: Hi Joon Soo !Thank you for taking the time to leave a nice review. We are happy to know that you had a great stay. Looking forward to your next visit! Have a lovely day ahead! At your service, Jan May CruzDuty Manager

Ответ от объекта размещения: Mabuhay! Thank you so much for your perfect 5-star rating and for taking the time to share your experience at Ironwood Hotel. We are truly delighted to know that you had an excellent stay—even in one of our interior rooms with no windows. Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to our entire team. At Ironwood Hotel, we strive to provide warm Filipino hospitality and exceptional comfort in every stay, and it’s wonderful to know we delivered that during your visit. We look forward to welcoming you back again soon. Should you return, we’d love for you to try one of our other room types for a different experience! Maraming salamat po and see you again at Ironwood Hotel!

Ответ от объекта размещения: Mabuhay, Francis Palma!Thank you for your review! We’re glad to hear that you had a good experience at our hotel. Your feedback is valuable to us, and we’ll continue working to enhance every aspect of our service to provide an even better stay next time.We hope to welcome you back again soon!

Ответ от объекта размещения: Dear Valued Guest, We are thankful that you took the time to write a review. Above all, we are pleasant experience during your stay with us. As for the breakfast, we are sorry if it didn't meet your expectations. We will surely take note of your comments and make improvements. Looking forward to your next visit and may you have a lovely day ahead!At your service, Jan May Cruz Duty Manager