Comfort Inn & Suites Downtown Tacoma

Well, the facility is moderate for low budget and some how enjoyed few of the amenities you can get in a classic hotel

What happened to the breakfast buffet, it’s gone now. When you go down to the reception desk, They give you a paper bag with an apple, breakfast bar And apple juice. The restaurant is closed. :( My room was clean though, and the hotel was next to The Tacoma dome where I worked the Rv show.

Walked in past a bunch of people smoking outside the front door. No one at front desk. There was a sign saying they would be back in 15 minutes because they were helping other guests. Stood there for about 20 minutes watching the people smoke waiting to check in. Eventually the people smoking came in, turns out they were the Staff!!!! The place is dirty. It looks like blood on the carpet in the hallway. Broken elevator. Shower head broken, very low toilet. There were a lot of transient people staying in this hotel. There is also a sign at the front desk stating if you complain about anything you will be banned from all Comfort Suites!!!! And the kicker: the manager was dressed like the Devil with a red shirt and red Devil horns on her head??? We took pictures. We stayed here because we were going to a concert next door but it was absolutely not worth it! I don’t normally do these reviews but it is January and we are still talking about this hotel and how we were treated. Comfort Suites should send in a CEO to stay there. Undercover. Have the full experience and see how your guests are being trained. We took pictures of everything. We won’t be back.

The only positive about this room/hotel was that the bed was comfortable. When turned on the sink and/or bathtub faucet, the “water” was brown. 🤢 the front desk staff was rude at check in and did NOT mention that there was NO breakfast, although ******* listed it did have breakfast. The room was semi clean but the heat made a weird noise all night. 0 ⭐️. Do not recommend

It really needs updating. No longer have the breakfast they used to. Now it’s a brown bag. The lounge is also gone.

The location is ideal for the Tacoma Dome, but our actual stay wasn’t great. The rooms didn’t leave us with confidence in their cleanliness and our room keys had to be recoded several times.

Excellent service, extremely helpful and professional staff at the front desk, and great location!

Couldn't believe the price. Until I got there. Big lobby looked nice in photos - like a place where I'd like to sit and work or read. But it was empty and cold and some areas said "Closed". Room was OK and comfortable, but furniture seemed old. Free breakfast was "grab and go" including a cold breakfast sandwich, requiring going back up to the room to microwave. Beware hotel less than $100 a night, I guess.

When I arrived there was no one at the front desk. I had to wait a half hour for someone to show up to check me in. The WiFi would stop working and require me to sign back in every hour. To top it all off, when I went to take a shower in the morning there was no hot water!