Came to stay for three nights, first day we put in three complaints about our bedding and towels being unclean. Was told they would change it however when we went back to our room it was the same bedding they just made up the bed instead. Third time telling them they came into the room and apologised said they would change it. After changing the bedding the pillow was still dirty, took it to reception and they changed it again. Our shower was absolutely terrible, complained about that twice which they fixed. Had two cockroaches in our bathroom 🤮 Food is ok however having about 5 restaurant staff hanging around just staring wasn’t appealing. Ordered room service and wasn’t given cutlery, the bowl of rice I had was also dirty. Swimming pool on the lower level had no atmosphere, no music, no pillows on the loungers. Overall wouldn’t recommend, photos were deceiving, staff were friendly and tried to help resolve our issues.
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