Crowne Plaza Tainan

I stayed in this hotel in this April, which is a wonderful experience. Thus, I brought my family (total 4) to stay in this hotel again. Unfortunately, the experience of this time is not pleasant. First of all, as i m the IHG member, I am entitled to have welcome drink. Last time, we can drink in the lobby lounge, but this time, the waitress declined us to take the drink at the lounge and requested us to take away the drinks. Whats ridiculous?! The welcome drink is offered by the hotel, but i m not wrlcome to drink at the lounge. Secondly, the cleaning service is not pleasant, two cups in my room have not been cleaned. Thirdly, the food serving of beef soup is very unsatisfactory. I don't understand why I requested to have more soup and got a black face from the chef. I spent over US$600 for two nights, but seems not be welcomed from the lounge nor restaurant. I would not recommend others to stay in this luxury but not welcome hotel

The hotel is new and nice. Service is good and facilities is also nothing to complain. I would definitely recommend it.

around the hotel, there are nothing much. the breakfast is quite good

The pictures shown on trip.com was a trap in terms of its surrounding areas except the historical sites which were great to visit. However, the hotel is in the middle of nowhere and the view from my room window was a little depressing, with kind of concrete building and sort of coastal jungles. However, the hotel concierge desk with a particular mention of the two young people provided me with very personalised service, even suggesting me to bike ride to the areas and showing me with hospitality as to where to explore in the city. Overall, the stay was pleasant and the pool was beautiful to use.

第一次到臺中，帶着孩子們來親子游。台灣酒店的服務態度服務質量都非常好，讓人感覺賓至如歸。大員皇冠👑假日酒店不愧是五星級，富麗堂皇，泳池🏊，三温暖，小童親子娛樂區，健身房都有配備齊全。勞累了一天泡個三温暖，解乏不少。酒店大堂有咖啡吧，入住贈送我們飲料或咖啡四份，一人一份，服務員各個都是帥哥美女，讓人眼前一亮。總體感覺，舒適，舒服！！👍贊

第一次入住大員皇冠假日酒店，當天辦理入住櫃檯人員很親切，而且也很有耐心的解說，房間也很乾淨很大，家人很喜歡預定下次到台南一定入住大員皇冠，早餐樣式也蠻多的，牛肉湯好喝值得推薦