Mandarin Oriental Taipei

整體體驗不錯。唯一美中不足的是曾有三次客房電梯出來遇到幾個工人架著梯子在維修，他們的聲浪也比較大…..

設施給四分，是因為地震的時候房間嘎嘎嘎不停的叫，雖然知道房子不會垮，但很嚇人。洗手間裏面大抽水馬桶很贊。早餐很好，有很多樣式，供餐到10:30，自助式隨便吃。酒店米其林一星的中餐也不錯，服務都很好。

Very nice hotel with great service. Spacious room.

Excellent service

As evaluated, the service is very good, but the house keeping service requires further improvement as the sleepers were missing, and the towels were slightly wet on the checked in day.

The room itself is spacious, nicely designed and clean. Unfortunately the service was shocking. It is far from 5-star service, let alone the usual MO standards in other countries. We arrived at the entrance without receiving any warm welcome from the bell boy. No one helped with our luggages. The staff at concierge and their Italian restaurant failed to deliver friendliness and hospitality. Upon arrival, we asked the concierge to book the restaurant for our anniversary dinner. Let alone displaying normal manners, like saying congratulations, sir/madam it is reserved, the concierge lady just suddenly paused with a forced smile and told us “we are done”. At the restaurant, the service was even more unimaginable. The staff first gave us a normal set menu and then when we were going to order, another staff came and said sorry, that was the wrong menu and gave us Father’s Day menu. Apparently no one at the hotel would warn us it was ********* Father’s Day and the restaurant would only provide Father’s Day set menu. No wonder the entire restaurant was filled with noise. So we decided to leave the second we sat down. Well, they tried to charge for a bottle of water and asked us to keep half bottle of it as souvenir…… With this price, I would not recommend to book this hotel for Taipei.