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Гость
Стандартный двухместный номер
Гость проживал в мая 2024 г.
В одиночку
Отзывов: 6
3.2/5
Опубликовано 5 мая 2024 г.
I had a pleasant stay at Traveller Inn Tiehua Cultural and Creative Hotel 4 years ago, so thought I'd try Traveller Inn Tiehua Cultural and Creative Hotel II this time, as they are located near to each other, very close to the bus station and Tiehua Village. This is a great location to explore the city. However, other than the superb location and the bigger room, there isn't much else to love about this hotel.
There was literally no service at this branch. Staff were not welcoming and unlike other hotels in Taiwan, they do not greet guests when you are at the lobby. I also never saw any of them smile at guests. In fact, on my first day of check-in, I was blatantly told to check in at Traveller Inn Tiehua Cultural and Creative Hotel instead, because "the hotel is closed for the day". When I asked how come I was not informed earlier, the staff answered "because you don't have a Taiwan mobile number". This is absurd to me, isn't there the Trip.com messaging service where you can contact guests? Very disappointed with the way they handle such cases, no apology at all, and just gives a very transactional feeling. The only time I encountered a staff who greeted me was at the breakfast restaurant.
Room amenities and facilities look like they need proper maintenance, and the windows were so dirty. The bed was also not very comfortable to sleep on.
Lastly, I know Taiwan hotel breakfasts are usually not so nice compared to eating out in the breakfast shops, but the quality of the breakfast was really bad. Seasonal fresh fruit selection was only watermelon on 1 morning, and guava + watermelon on another.
In conclusion, very disappointed with my stay here this time. Will definitely think twice about returning to Traveller Inn Tiehua Cultural and Creative Hotel II the next time I visit Taitung again.
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Гость
Четырехместный номер
Гость проживал в сент. 2024 г.
Семья
Отзывов: 1
2.7/5
Опубликовано 12 окт. 2024 г.
The reception I met was very unfriendly and inpatient.
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dansoloer
Номер (на 6 гостя(ей))
Гость проживал в мар. 2024 г.
Семья
Отзывов: 4
4.7/5
Потрясающе
Опубликовано 24 мар. 2024 г.
Very nice staffs, great location with shopping centers and restaurants around, closed to night market. Free parking lot. highly recommended if you are planning to stay in Taitung for your vacation with your friends/family
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Ing Seah Joseph
Стандартный двухместный номер
Гость проживал в нояб. 2023 г.
Семья
Отзывов: 11
5.0/5
Превосходно
Опубликовано 8 дек. 2023 г.
Nice, clean and comfortable place to stay. The staff are friendly too. Good location
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Гость
Трехместный номер
Гость проживал в авг. 2023 г.
Поездка с друзьями
Отзывов: 1
4.5/5
Замечательно
Опубликовано 27 сент. 2023 г.
👍🏻👍🏻 Good location very convenient, helpful staff
Impressive with the welcome drink
But limited room space
Recommended
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CK Loh
Трехместный номер
Гость проживал в мар. 2023 г.
Семья
Отзывов: 5
4.2/5
Очень хорошо
Опубликовано 11 мар. 2023 г.
Very good location . Just in front of the main bus station . Suitable for those who need public transport . Breakfast is so so n room is not very clean n slightly small .