Staff are very pleasant to talk to you. However, it is really difficult to get the expected avrage service. Clearly, they are short of housekeeping staff. Receseption staff handle a few extra jobs but not enough as no daily cleaning is coming daily. You need to deal with it yourself. Called the hotel before coming to check about the breakfast options and asked for a quiet room away from the lift. However, I got the room facing lift. Very busy noise overnight. There is nothing about the confirmed options in breakfast. Every day you will get different staff at the front desk who may not have seen you before. I have paid for 4 nights, if I leave it will not be any refund. For my family, it is a nightmare so far 😔 . Extremely below standards!
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