Camino Real Zaashila Huatulco

On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.

AC in Rooms is super loud. Food average - o.k. - but price very "ecxlusive" had to ask daily about towels - most of the time, towels for room collected at Pool Breakfast much more expensive than on booking confirmatoin 1.700 peso vs. 780 peso (2 Aduld + 2 Kids per day) on booking confirmation

The hotel is a bit outdated but the service in general is ok. The worst of all is the restaurant by the beach. Awful service and had to wait for one and a half hour to get my meal. Staff just very unresponsive. Food is not good and extremely expensive.

Excelente atension y servicio de todo el personal y las instalaciones bastante buenas y Hotel Bonito...Gracias por Todo

Todo bien, habitaciones limpias, excelente servicio. Buena comida

Muy lindo hotel solo el bufet es muy caro y no hay muchos platillos

Muy buen hotel relación calidad precio, buen servicio y excelente playa. Además esta renovado para una estancia más cómoda. El gimnasio está bien equipado y nuevo!

The view from the room was amazing, the grounds and beach were clean and beautiful. The pool bartenders were very friendly and attentive. The adult infinity pool was epic. We had room service once and it was delicious. Club sandwich and Hawaiian pizza. Very good value for the money. We enjoyed eating out at primo's pizza just down the road. The towels were definitely a problem hit or Miss whether you got a bath towel or a hand towel or a face cloth. If you were lucky, same with beach towels sometimes they had them. Sometimes they didn't and the lady at the pool Beach towlr hut was very grumpy I would recommend that you bring your own coffee maker as there is no oy one in the room and the Starbucks doesn't open until 11:00 a.m.

The room was in good condition, but no towels were available, tryed calling but nobody answered...had to walk to the reception to have them send towels, food from the all meals plan is ok but it could be better, towels at the swimming pool were at some hours not available!