West Plaza Hotel

Was an amazing stay, great day at the cricket and a great hotel

Stayed her for a work on 5 August 2022 Good hotel in a handy central location. Good reception area, staff were friendly and welcoming. Not a modern hotel by any means but a classic feel to it. Was assigned a wheelchair accessible room 507, Room was a small queen room that was clean and well appointed. Being a disability accessible room, the bathroom was huge and essentially a wet-room without a bath. Not that I wanted one, but you would expect to see one, normally. Nearly slipped in the shower as I didn't find the rubber grip mat until after my shower as it was under the towels on the towel rail, where I didn't see it, rather than in the shower on the hand rail where I would. Good to see they have done away with the plastic bottles for Had an internal room facing another hotel block without a view, but this meant it was quiet. Wellington can get noisy on a Friday night but I slept well. Check out took maybe 10 seconds. Would stay again. Damon

Friendly check in but that's where the positves stop. The room was dated, dirty (black hairs on the floor), dusty, noisy, had no air con and was ridiculously overpriced ($350). Won't be back.

I could not find the hotel parking garage, so I called and got excellent directions. Went to the lot and found the hotel van blocking the entrance. Had to go inside and raise “heck” to get van moved. Called desk to see, if hotel had a business center and was told to come to registration and we could do our work (print and scan). At the desk they checked with their manager and he said, “No!” The person on the desk told a place where we could do our work. That turned out to be untrue! Rooms have no AC. The summer day was hot and sticky. Had a small fan to try to get air from outside. Room and especially the bathroom were small. No room at all for toilet articles. Breakfast was “so so”, so we did not try restaurant.

Close to food and shopping outlets. Great location. Note there is no air conditioning so on hot humid nights like last night it was uncomfortable. With just a fan to make it bearable.

Great location for walking, shopping and water front. Our room was ready super early which was great.

Disappointed with this accomodation. For the price I paid I expected more. Room was very dated, no air con, terrible old spring mattress that sagged in the middle, old bathroom/shower, buffet breakfast was average at best - no bread was served and the hot food was luke warm. Wouldn’t recommend this if you’re expecting modern facilities.

The staff service was excellent. Unfortunately the evening meal was not. I ordered the "Pork Belly" for mains and "Tiramisu" for desert. The "Pork Belly" was extremely tough, my knife could not cut it, I used the fork to tear it apart; I returned what I could not eat. The "Tiramisu" was a very bitter taste, like burned coffee grounds - and I frequently order this for desert but never before experienced this bitter taste. I told the waitress my opinion of the "Pork Belly" but not the embarrassing Tiramisu. Brian Green

Short business stay - so just sleeping in hotel - the rooms are tired old and cheap - hotel needs to sharpen up - to start buy new bed linen pillows and towels ! All exisiting are 50years old!