Teaneck Marriott at Glenpointe

It was difficult to check in after arriving at the hotel. The manager finally confirmed it, saying that he couldn't find it when I inquired with the confirmation number and my name I reserved. A hotel employee said, "This happens a lot," and asked me to make another hotel reservation site in the future. However, when I reached the hotel, they charged me again at the hotel on my card. After asking the people at the front desk, they said that the charge on my card was pending and would disappear overtime. Even so, today I realized that the money was deducted from my card. It is said that the amount approved by the hotel will be refunded in five days, but I am angry because this is the first time.

Didn’t make up the room

I really enjoyed my stay . It was perfect and close to NYC, Manhattan

服務態度很好

Room was very spacious, parking was very easy, having a Starbucks onsite was awesome. The walls were a little thin, we could hear our neighbors' various escapades. The bathroom was a little outdated, but everything was clean.

It was very nice and comfortable. The only problem was the noise from the highway that made it difficult to sleep and the chargers in the room didn’t all work. It would be more eco-friendly if they had vegan options.

Perfect location and lovely accommodations all around. NJ transit bus goes right into NYC, no stops, or take a quick ride into the city from here. Room was so quiet and so spacious too, and the staff at desk and restaurants were great. And Bonvoy Lounge staff over holiday were so kind too. Will be back!

Our room was spacious and clean. The check in agent was gracious and patient and went out of his way to show me where to catch the bus to Manhattan the following day and to give me the schedule. He also had a list of close by restaurants for me. It was a safe neighborhood and easy to access. Road noise was minimal at any time and nonexistent after 9 pm

Poor service, poor attention to detail. The common courtesy of not interrupting a person, while speaking flew out the window. During my check-in process, I actually felt as if staff was looking through me. Failing to answer my questions. In their defense perhaps they had worked a double shift very tired dissipating going home. Everyone deserves a fair shake.