Villas Grand Marina Kinuh

The restaurant was wonderful. The property was beautiful but some of the villas need upkeep...Mirrors, refrigerator, toilet issues... Beautiful setting...quiet and restful.

Honestly, the worst experience ever. I was traveling with kids, At night and my baby girl had temperature, I wanted her to take a bath but the water of the shower was frozen. There was not a single person to call or someone to help. Next day, Maria or Flor (I asked for her name but she didnt want to share it with me so I asked the staff for her name) who was in charge of the hotel was the meanest, the said she wasnt able to help and that not having hot water wasnt her problem. If you want to have a good time in Telchac avoid this hotel. There are other good options around.

The place was beautiful, the staff were really great. Fewer amenities than expected (they have a store where they sell most things). There's no phone in the room, but they will deliver to the room if you have a phone to call the restaurant. The pools are cold. Google maps are very off in this area, and finding the hotel was quite difficult - if you're driving make sure you know how to get there, especially if you're driving at night.

Nice area, quiet and excellent beach.

Awesome, quiet property. A great place to unwind.

Room was clean and very large for the price! Nice quiet place to stay.

Lugar tranquilo y con excelente vista a la marina y la ciénaga para ver a los flamencos.

Tengo una observación muy importante. Se menciona tener Club de Playa, pero no hay tal cosa. En mi estancia me transportaron a una playita, con 5 camastros, no hay palapa, sombrilla ni ningún servicio. Realmente eso fue frustante. Esa playa sin ningún mantenimiento. Otro problema fue no tener agua en la habitación una tarde. Tardaron más de una hora en arreglar. La mañana siguiente sin agua caliente. Tuvimos que bañarnos con agua fría. Nada agradable porque el clima estaba muy fresco por un frente frío. Es un hotel hermoso y cómodo. Pero hay estos detalles que incomodan mucho al huésped y te sientes un tanto defraudado.

La verdad me habia parecido bien, pero lamentablemente olvide una camara GoPro en el restaurante y el personal me la hizo perdediza. Que segun las camaras no funcionaban y el mesero que dijo haberla visto cuando reclame, salió con que siempre no habia visto nada.