Ice House Suites and Condominiums

Fantastic location - close to gondola, market, liquor store, and dining. Unit was very clean, and well equipped.

The good: the location was great and the staff was very friendly. The place was clean. The not so great: there was a light outside shining all night in the bedroom window (we put a pan over it each night after the first), the kitchenware was quite lacking (all the Teflon was scraped and coming off the pans), there was no real coffee table or ottoman in front of the sofa so it was not very comfortable to sit and watch TV, the temperature was very hard to get right - it was really hot, much hotter than the thermostat indicated, so we'd turn it down to 60 and wake up freezing, there were a lot of pillows but they were all cheap polyfill so quite uncomfortable, and the unit had a tile floor that was very slippery when you entered wearing ski boots. We would stay at Ice House again but probably not the unit we were in.

We got a free upgrade (thank you again!!) to this beautiful 2-bedroom unit with so much space and amazing view!! The room is spotless, extremely clean, and smells so fresh. We can’t find any flaws whatsoever. The kitchen is top notch. In fact, all the appliances, furnitures, bedding, EVERYTHING is top notch!! All the staff are also very courteous and helpful. We will DEFINITELY come back! :-)

The parking garage needs improvement - not enough spaces and very hard to drive around support columns.

Our 2nd time here. At this point, I don’t think we would try anyplace else. Rooms are large, clean and well appointed. Location is superb and parking is perfect. Staff are friendly and helpful. Definitely will stay here again!

I loved hearing the flowing river outside our balcony and the happy birds chirping each morning. I did not like the way I was greeted at the front desk when I checked in. I got an attitude that I was a bother. Not friendly or welcoming in any way. And I did not like that we did not have hot water on Friday night for showers. No hot water on Sunday morning for showers (we forgo them on this morning) and now it’s Sunday morning, no hot water. We are waiting for the maintenance man to get here here apparently. I did not like that we were told that the front desk is manned 24/7 and yet it took me 45 minutes of calling this morning to report (no answer at the front desk) the lack of hot water again. Hot water is a basic amenity in any hotel but to pay this price for this property and have continued problems - was really disappointing.

Great location, modern, large bathroom and clean condo. Would stay here again.

Our suite at the Ice House was spacious and clean; the kitchen was well-appointed. The bathroom faucets did not work well, however, because they had not been installed properly. This detracted from our overall experience of the place.

Great location. Close to restaurants, hiking, market and gondola.