Hilton Garden Inn Temecula

Nice, clean hotel. Bar downstairs with a happy hour from 3-5pm. And you can take drinks to your room. Bartender was friendly and helpful. Room was clean, updated, spacious king room. I would stay here again.

$10 under garage parking. Pay by scanning a barcode. Pretty easy. The hotel is walkable to Old Town Temecula. Very convenient and nice. Hotel is clean and feels safe. Definitely staying here again.

First of all, pet fee was $75 which wasn’t listed on your website. Got to the room to find hair all over the bathroom tile. Room was cold so we set it to 80 but it probably only heated to about 70 degrees. In the morning,I took a shower to find the shampoo dispenser empty. Coffee maker made me a cup of coffee grounds!

We arrived a bit early so I decided to let the hotel know we were available to check in at any point to lessen the 4PM check-in rush that I see often at other hotels. We were greeted very pleasantly and were able to actually check in immediately. Ray is an extremely professional and helpful young man and was happy to explain to us the lay-of-the-land and answer all of our questions about Temecula and the surrounding area and what we may enjoy. We noticed a broken toilet seat in our room and Ray personally took care of it for us and to me that is the true meaning of customer service. I got to know Ray a bit over the few days we were there - we would chat briefly in passing and I kept thinking "this is the type of employee I would proudly like to have working with me". He truly is a delight and we will definitely return to Temecula and hopefully we will have the pleasure of running into him again.

Well, there was a record of my stay, there was no records that way I could have free parking, which was what promised when I make the reservation. I ended up having to pay parking on top of what I had already paid, even the parking was included in the rate. Disappointing.

The property was nice, kind of upscale. didn't like the underground parking and that they charge extra $10 for the parking should be included in the price.

Room was big, spacious, clean, in good condition. No scuff marks on the walls of doorframes. Same for the bathroom. My only complaint was they charge $10 a day for parking. Like parking is such a premium here in Temecula 👎

There was a dried blood stain on the exterior of our comforter. Not the best thing to see on your blankets. There was one blanket in the bed that was barely long enough to cover us completely. The pillows were barely pillows. So thin. I think I expected more from the Hilton name, considering you have to pay for EVERYTHING. Family member stayed down the road at the Holiday Inn for significantly less and was better.

The beds are rock hard. And, the bathroom lights are on a sensor switch, so when you need to go to the bathroom in the middle of the night they turn on automatically, which is really annoying.