Fletcher Hotel - Restaurant Elzenduin

I recently stayed at what was advertised as a 4-star hotel, and unfortunately, it fell short of my expectations in several key areas. The only redeeming quality of this establishment was its prime location near the beach, which made for a pleasant view and easy access to the sand. However, that’s where the positives ended. Firstly, the lack of dining options in the vicinity was quite disappointing. There were hardly any restaurants within walking distance, which made meal planning a challenge. To compound this issue, I found a sign in my hotel room stating that ordering from Lieferando was prohibited. The hotel’s lounge restaurant had an early closing time of 9:30 PM, which is unusual for a hotel of this caliber. I attempted to enjoy a meal there but was met with further disappointment. I ordered a chicken Caesar salad, expecting a simple dish of chicken and bacon bits, but to my shock, it came with unexpected fish pieces. Thankfully, I am not severely allergic to fish, but this could have been a severe health risk for someone with such allergies. The room was basic and far from the standard I expected of a 4-star hotel. It was also incredibly noisy; I could hear every movement in the hotel, making it difficult to relax or get a good night’s sleep. Breakfast was another letdown. The presentation was lackluster, and the staff serving it were unfriendly. It was clear that the employees were overworked, juggling responsibilities at the front desk, restaurant, and other areas of the hotel. This lack of attention and care greatly impacted the overall experience. In summary, I would suggest avoiding this hotel if you have higher expectations for your stay. The combination of limited dining options, basic and noisy accommodations, and unfriendly service does not warrant its 4-star rating. Save your money and look elsewhere for a more enjoyable experience.

Old, overpriced and lousy service. The hotel charged over 200 euros for a tiny dark room that needs a lot of maintenance and upgrade. The breakfast was an absolute mess, with no staff cleaning up any table until all tables were filled up with dishes and left overs. The started cleaning around 10:00am when arriving gusts had nowhere to sit. There is no parking available for hotel guests and staff is not really interested to explain what the rules or options are on finding a parking spot for your car.

Voor bijna €200 voor 1 overnachting hadden we een andere verwachting van ons verblijf. De hotelkamer was niet schoon (vieze wastafel, gordijnen aan de onderkant waren erg vies en de kamer was in zijn geheel oud en slecht onderhouden, het gehele hotel was overigens niet netjes. Wij sliepen op een gang waar in 2 andere kamers honden aanwezig waren. Deze honden blaften veel waardoor we in de avond en nacht last hadden van het blaffen. Prima dat een hotel honden toelaat maar zorg er dan wel voor dat andere gasten daar geen last van hebben. Het personeel bij het ontbijt was onvriendelijk en ongemanierd. Over gasten praten tegen je manager terwijl de gasten binnen gehoorsafstand staan is wat mij betreft een slechte zaak. Jammer ook dat toen wij deze feedback aangaven bij de receptie, wij alleen maar te horen kregen dat het doorgegeven zou worden aan het management. De mevrouw in kwestie wist ook nog te vertellen dat het geluid van blaffende honden helaas een overmacht situatie betreft. Met andere woorden, daar kon het hotel toch echt niets aan doen. Kortom, wij zouden dit hotel nooit aan andere aanraden! Schandalig zoveel geld betalen en er zo weinig voor terug krijgen.