Quality Inn & Suites Galveston - Beachfront

No me gusto el hecho que tuve que pagar dos veces

Adequate property for a stay prior to a cruise. Rooms were overbooked so we were not given what we paid for. Check in was slow. In fact, while i was checking in another woman came up and started complaining about her room and i was just dropped by the clerk for about 20 minutes while she helped the other woman. Also photos posted are definitely not all from this property.

The outer facade was nice entrance and lobby and breakfast area was good. The nite staff on arrival was pleasant yet totally confused with our reservation she eventually got use in appropriate rooms but the cleanliness was sub par the bathroom was atrocious no care was given to clean toilet and the floor was not cleaned when I wiped floor found a few long dark hairs. A bit concerning ..the beds were clean and adequately made..the floor carpet although vacuumed was filthy. Old and worn. Not what I expected for the price we were charged. The family we chatted with ndicated they pd one third the amount we were charge. Disappointed ******* used this hotel in their offering.

Room was very dirty. Hair on toilet, shower and in sink. None of which was ours. Q-tip on floor under sink counter. Broken window.

I truly enjoyed my evening in Galveston. The Ocean view from my room was magical. Thank you quality Inn for such a lovely stay.

Property is outdated. The floor needs renovation, the wood was popping out. The elevator was very damaged. There was people running all night and banging on doors. The hotel is full of rust. When arriving the lady was rude and she said absolutely no smoking was allowed and the place smelled like smoke and I saw a couple of people smoking in the hotel. This place needs renovations and better employees. My card declined because it was an unusual transaction so the lady came back to the window and yelled she needed another card because mine had declined, she ignored me when I was trying to explain and tell her to do it again. I felt so uncomfortable because there was people next to me and she told me to move out of the way because she was going to attend to the person behind me. So rude!!

This is outdated and dirty. The carpets are sticky and the water stays lukewarm. The staff does their best, but whoever owns or maintains this location needs to spend some money remodeling. The elevators near the pool smelled of feces. You nearly had to force the balcony doors open due to excessive rust present. The beds were very firm. Reserved two queen beds and was given two full beds.

Property was old and worn out in a lot of places, rugs haven’t been cleaned in a while, paint chiping, and bugs were in my room

Nice to be so close to the beach. Breakfast was very good including the coffee. Nice big quality TV in room was appreciated.